2021
DOI: 10.1007/s10459-021-10044-z
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A phenomenological investigation of patients’ experiences during direct observation in residency: busting the myth of the fly on the wall

Abstract: Direct observation (DO) of residents by supervisors is a highly recommended educational tool in postgraduate medical education, yet its uptake is poor. Residents and supervisors report various reasons for not engaging in DO. Some of these relate to their interaction with patients during DO. We do not know the patient perspectives on these interactions, nor, more broadly, what it is like to be a patient in a DO situation. Understanding the patient perspective may lead to a more complete understanding of the dyn… Show more

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Cited by 9 publications
(23 citation statements)
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“…In the current research field, we see that researching reflective practice in situ to provide more dynamism to technicist abstractions is still underrepresented. Studies that examine reflection ‘as it occurs in practice,’ for instance with conversation analysis of reflection group sessions (van Braak et al, 2018 ; Veen & de la Croix, 2016 ), or phenomenological approaches (Rietmeijer et al, 2021 ) can provide additional dynamism.…”
Section: Discussionmentioning
confidence: 99%
“…In the current research field, we see that researching reflective practice in situ to provide more dynamism to technicist abstractions is still underrepresented. Studies that examine reflection ‘as it occurs in practice,’ for instance with conversation analysis of reflection group sessions (van Braak et al, 2018 ; Veen & de la Croix, 2016 ), or phenomenological approaches (Rietmeijer et al, 2021 ) can provide additional dynamism.…”
Section: Discussionmentioning
confidence: 99%
“…21(p1) Phenomenology does not make any claim about whether these kinds of mechanisms exist or what they consist of, but only that they are not immediately available when we simply observe what occurs to us. Applying this principle of phenomenology to our interview study on how patients experience direct observation (DO) situations, 1 our goal was to study participants' immediate access to the phenomenon in an everyday life context, looking for recurring patterns in the relationship between the DO situation and the patient.…”
Section: Immediate Access To Phenomenamentioning
confidence: 99%
“…This simple, recurring structure was responsible for all kinds of thoughts and behaviors of patients toward the senior. 1 For instance, patients often looked for signs of approval from the senior of the treatment plan. This finding made us question the appropriateness of a fly-on-the-wall approach by supervisors during DO; supervisors, by being there, completely change the situation that they intend to observe.…”
Section: Magic At the End Of The Tunnelmentioning
confidence: 99%
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“…Patient engagement across the educational spectrum can lead us towards true patient-centred medical education and increased social accountability, 15 and yet the patient voice remains conspicuously absent, and inconsequential, from assessment endeavours that inform decisions vis-à-vis competence. [16][17][18] Some recent evidence has positioned administrative challenges (e.g. time and human resource constraints, perceived lack of assessment tools and sociocultural and organisational hurdles) as a barrier to patient inclusion in assessment.…”
Section: Introductionmentioning
confidence: 99%