A peer production model for citizen science: comparative analysis of three online platforms

Kloppenborg, Katharina; Ball, Mad Price; Tzovaras, Bastian Greshake

doi:10.31235/osf.io/rw58y

Cited by 3 publications

(3 citation statements)

References 31 publications

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“…While historically often used in fields such as ecology or astronomy, citizen science is increasingly used in health-related research too (Remmers et al, 2023). While content moderation questions in citizen science are mostly framed around quality and safety issues of citizen-collected data (Kapenekakis and Chorianopoulos, 2017;Schacher et al, 2023), how these online platforms are designed and governed are also actively studied (Kloppenborg et al, 2021;Morell et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

How to co-create content moderation policies: the case of the AutSPACEs project

Aitkenhead,

Fantoni,

Scott

et al. 2024

Data & Policy

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The moderation of user-generated content on online platforms remains a key solution to protecting people online, but also remains a perpetual challenge as the appropriateness of content moderation guidelines depends on the online community that they aim to govern. This challenge affects marginalized groups in particular, as they more frequently experience online abuse but also end up falsely being the target of content-moderation guidelines. While there have been calls for democratic, community-moderation, there has so far been little research into how to implement such approaches. Here, we present the co-creation of content moderation strategies with the users of an online platform to address some of these challenges. Within the context of AutSPACEs—an online citizen science platform that aims to allow autistic people to share their own sensory processing experiences publicly—we used a community-based and participatory approach to co-design a content moderation solution that would fit the preferences, priorities, and needs of its autistic user community. We outline how this approach helped us discover context-specific moderation dilemmas around participant safety and well-being and how we addressed those. These trade-offs have resulted in a moderation design that differs from more general social networks in aspects such as how to contribute, when to moderate, and what to moderate. While these dilemmas, processes, and solutions are specific to the context of AutSPACEs, we highlight how the co-design approach itself could be applied and useful for other communities to uncover challenges and help other online spaces to embed safety and empowerment.

show abstract

Section: Introductionmentioning

confidence: 99%

How to co-create content moderation policies: the case of the AutSPACEs project

Aitkenhead,

Fantoni,

Scott

et al. 2024

Data & Policy

Self Cite

View full text Add to dashboard Cite

show abstract

“…While historically often used in fields such as ecology or astronomy, citizen science is increasingly used in health-related research too (Remmers et al 2023). While content moderation questions in citizen science are mostly framed around quality and safety issues of citizen-collected data (Kapenekakis and Chorianopoulos 2017;Schacher et al 2023), how these online platforms are designed and governed are also actively studied (Kloppenborg et al 2021;Morell et al 2021).…”

Section: Introductionmentioning

confidence: 99%

How to co-create content moderation policies: The case of the AutSPACEs project

Aitkenhead¹,

Fantoni²,

Scott³

et al. 2023

Preprint

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The moderation of user-generated content on online platforms remains a key solution to protecting people online, but also remains a perpetual challenge as the appropriateness of content moderation guidelines depends on the online community that they aim to govern. This challenge affects marginalised groups in particular, as they more frequently experience online abuse but also end up falsely being the target of content-moderation guidelines. While there have been calls for democratic, community-moderation, there has so far been little research into how to implement such approaches. Here, we present the co-creation of content moderation strategies with the users of an online platform to address some of these challenges. Within the context of AutSPACEs – an online citizen science platform that aims to allow autistic people to share their own sensory processing experiences publicly – we used a community-based and participatory approach to co-design a content moderation solution that would fit the preferences, priorities and needs of its autistic user community. We outline how this approach helped us discover context-specific moderation dilemmas around participant safety and wellbeing and how we addressed those. These trade-offs have resulted in a moderation design that differs from more general social networks in aspects such as how to contribute, when to moderate, and what to moderate. While these dilemmas, processes and solutions are specific to the context of AutSPACEs, we highlight how the co-design approach itself could be applied and useful for other communities to uncover challenges and help other online spaces to embed safety and empowerment.

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“…The lack of a careful account of the different connotations behind openness and participation that characterize CS practices might undermine the 'science democratization' promise that CS puts forward (Strasser et al, 2018), eventually creating disappointment or conflict among both participants and scientists who join CS projects (Riesch and Potter, 2014). For this, an alternative holistic approach to highlight and address some of the tensions that CS is currently facing, which may undermine its governance, quality and sustainability as a promising research practice, can be studied in connection with the commons paradigm (Kloppenborg et al, 2021;Pelacho et al, 2021;Weber et al, 2019;Madison, 2014).…”

Section: Introductionmentioning

confidence: 99%

A framework for assessing the commons qualities of citizen science: comparative analysis of five digital platforms

Morell¹,

Cigarini²,

Hidalgo³

2021

Preprint

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Citizen Science (CS) has greatly expanded as a collaborative model of knowledge co-production, often outside traditional scientific institutions. However, CS potential to enable new forms of collective governance of scientific research remains largely unexplored. At least, two confronting standpoints dominate the debate around CS: from mere crowdsourcing perspectives supported by debates over cost-effectiveness of massive data collection, to more participatory views, which understand CS as a means to democratize science and challenge current academic structures. Although most accounts of CS focus on crowdsourcing participatory formats, the discussion around CS governance mechanisms that go beyond crowdsourcing models is unfolding. Understanding CS as contributing to constitute science as a commons requires specific conditions that must be met, as well as continuous reflection and discussion. This study provides a framework for exploring the commons-like formations that characterize CS approaches, as already applied in the study of commons based peer production (CBPP). This framework of commons’ qualities considers openness at the governance level, open knowledge at technological and data levels, and social responsibility and impact of CS projects. The framework was tested and informed empirically with the analysis of 5 digital mapping CS projects, to provide points of comparison and illustration. Data was gathered through web collection, based on a netnographic method. The results show that, overall, the dimensions considered prove useful to shed light on the commons-like formations that characterize CS. They further point to the interplay of several institutional, legal, and practical dimensions in constructing and governing openness in citizen science. The preliminary adaptation of the framework is intended to place in an analytical context the debate around CS potential to enable new forms of science governance of knowledge co-production.

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A peer production model for citizen science: comparative analysis of three online platforms

Cited by 3 publications

References 31 publications

How to co-create content moderation policies: the case of the AutSPACEs project

How to co-create content moderation policies: the case of the AutSPACEs project

How to co-create content moderation policies: The case of the AutSPACEs project

A framework for assessing the commons qualities of citizen science: comparative analysis of five digital platforms

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