A peer production model for citizen science: comparative analysis of three online platforms

Kloppenborg, Katharina; Ball, Mad Price; Tzovaras, Bastian Greshake

doi:10.31235/osf.io/rw58y

Cited by 4 publications

(4 citation statements)

References 31 publications

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“…In other words, cards which have a low distance do frequently appear together in the participant-generated groupings, and are thus probably belonging to a similar concept. Our code for this analysis has been packaged into the open-source Python package ‘cardsort’ [ 44 ]. For the qualitative analysis, similar to the usability tests, transcripts from video recordings were used.…”

Section: Methodsmentioning

confidence: 99%

Co-designing a wiki-based community knowledge management system for personal science

Kloppenborg,

Price Ball,

Jonas

et al. 2024

R. Soc. Open Sci.

Self Cite

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Personal science is the practice of addressing personally relevant health questions through self-research. Implementing personal science can be challenging, owing to the need to develop and adopt research protocols, tools and methods. While online communities can provide valuable peer support, tools for systematically accessing community knowledge are lacking. The objective of this study is to apply a participatory design process involving a community of personal science practitioners to develop a peer-produced knowledge base that supports the needs of practitioners as consumers and contributors of knowledge. The process led to the development of the Personal Science Wiki, an open repository for documenting and accessing individual self-tracking projects while facilitating the establishment of consensus knowledge. After initial design iterations and a field testing phase, we performed a user study with 21 participants to test and improve the platform, and to explore suitable information architectures. The study deepened our understanding of barriers to scaling the personal science community, established an infrastructure for knowledge management actively used by the community and provided lessons on challenges, information needs, representations and architectures to support individuals with their personal health inquiries.

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Section: Methodsmentioning

confidence: 99%

Co-designing a wiki-based community knowledge management system for personal science

Kloppenborg,

Price Ball,

Jonas

et al. 2024

R. Soc. Open Sci.

Self Cite

View full text Add to dashboard Cite

show abstract

“…While historically often used in fields such as ecology or astronomy, citizen science is increasingly used in health-related research too (Remmers et al, 2023). While content moderation questions in citizen science are mostly framed around quality and safety issues of citizen-collected data (Kapenekakis and Chorianopoulos, 2017;Schacher et al, 2023), how these online platforms are designed and governed are also actively studied (Kloppenborg et al, 2021;Morell et al, 2021).…”

Section: Introductionmentioning

confidence: 99%

How to co-create content moderation policies: the case of the AutSPACEs project

Aitkenhead,

Fantoni,

Scott

et al. 2024

Data & Policy

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The moderation of user-generated content on online platforms remains a key solution to protecting people online, but also remains a perpetual challenge as the appropriateness of content moderation guidelines depends on the online community that they aim to govern. This challenge affects marginalized groups in particular, as they more frequently experience online abuse but also end up falsely being the target of content-moderation guidelines. While there have been calls for democratic, community-moderation, there has so far been little research into how to implement such approaches. Here, we present the co-creation of content moderation strategies with the users of an online platform to address some of these challenges. Within the context of AutSPACEs—an online citizen science platform that aims to allow autistic people to share their own sensory processing experiences publicly—we used a community-based and participatory approach to co-design a content moderation solution that would fit the preferences, priorities, and needs of its autistic user community. We outline how this approach helped us discover context-specific moderation dilemmas around participant safety and well-being and how we addressed those. These trade-offs have resulted in a moderation design that differs from more general social networks in aspects such as how to contribute, when to moderate, and what to moderate. While these dilemmas, processes, and solutions are specific to the context of AutSPACEs, we highlight how the co-design approach itself could be applied and useful for other communities to uncover challenges and help other online spaces to embed safety and empowerment.

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“…While historically often used in fields such as ecology or astronomy, citizen science is increasingly used in health-related research too (Remmers et al 2023). While content moderation questions in citizen science are mostly framed around quality and safety issues of citizen-collected data (Kapenekakis and Chorianopoulos 2017;Schacher et al 2023), how these online platforms are designed and governed are also actively studied (Kloppenborg et al 2021;Morell et al 2021).…”

Section: Introductionmentioning

confidence: 99%

How to co-create content moderation policies: The case of the AutSPACEs project

Aitkenhead¹,

Fantoni²,

Scott³

et al. 2023

Preprint

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The moderation of user-generated content on online platforms remains a key solution to protecting people online, but also remains a perpetual challenge as the appropriateness of content moderation guidelines depends on the online community that they aim to govern. This challenge affects marginalised groups in particular, as they more frequently experience online abuse but also end up falsely being the target of content-moderation guidelines. While there have been calls for democratic, community-moderation, there has so far been little research into how to implement such approaches. Here, we present the co-creation of content moderation strategies with the users of an online platform to address some of these challenges. Within the context of AutSPACEs – an online citizen science platform that aims to allow autistic people to share their own sensory processing experiences publicly – we used a community-based and participatory approach to co-design a content moderation solution that would fit the preferences, priorities and needs of its autistic user community. We outline how this approach helped us discover context-specific moderation dilemmas around participant safety and wellbeing and how we addressed those. These trade-offs have resulted in a moderation design that differs from more general social networks in aspects such as how to contribute, when to moderate, and what to moderate. While these dilemmas, processes and solutions are specific to the context of AutSPACEs, we highlight how the co-design approach itself could be applied and useful for other communities to uncover challenges and help other online spaces to embed safety and empowerment.

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A peer production model for citizen science: comparative analysis of three online platforms

Cited by 4 publications

References 31 publications

Co-designing a wiki-based community knowledge management system for personal science

Co-designing a wiki-based community knowledge management system for personal science

How to co-create content moderation policies: the case of the AutSPACEs project

How to co-create content moderation policies: The case of the AutSPACEs project

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