1973
DOI: 10.1007/bf02558560
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A note on a possible alternative to Likert scales

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“…In order to simultaneously minimize acquiescence bias and to solve the problems caused by RW items, several authors (e.g., Brown & Maydeu-Olivares, 2011 ; Swain et al, 2008 ; White & Mackay, 1973 ) have advocated alternative scale formats. One such format is the forced-choice format (e.g., Javeline, 1999 ; Schuman & Presser, 1981 ).…”
mentioning
confidence: 99%
“…In order to simultaneously minimize acquiescence bias and to solve the problems caused by RW items, several authors (e.g., Brown & Maydeu-Olivares, 2011 ; Swain et al, 2008 ; White & Mackay, 1973 ) have advocated alternative scale formats. One such format is the forced-choice format (e.g., Javeline, 1999 ; Schuman & Presser, 1981 ).…”
mentioning
confidence: 99%
“…Acquiescence bias is the tendency of respondents to favour positive answers, resulting in respondents reporting a higher level of satisfaction than they actually experience (Friborg et al, 2006, White andMackay, 1973). Whether these criticisms outweigh the benefits of the cognitively light nature of Likert scales is a matter of intense debate.…”
Section: Issues Measuring Satisfactionmentioning
confidence: 99%