A national survey of nurse practitioners’ patient satisfaction outcomes

Kippenbrock, Thomas; Emory, Jan; Lee, Peggy; Odell, Ellen; Buron, Bill; Morrison, Breanna

doi:10.1016/j.outlook.2019.04.010

Cited by 35 publications

(35 citation statements)

References 6 publications

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“…These results are consistent with previous study findings, which indicate that 85.09% and 86.4% of patients are satisfied or very satisfied with the doctor services and nurse care, respectively. 30 Research by Kippenbrock and colleagues 31 has also confirmed this result. This study extended the research that has not only surveyed women's satisfaction with healthcare providers but has also explored the relationship between women's satisfaction with healthcare providers and breast cancer screening practices.…”

Section: Discussionmentioning

confidence: 82%

Breast Cancer Screening Practices and Satisfaction With Healthcare Providers in Chinese Women

Zhang

et al. 2021

Cancer Nurs

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Background:The Chinese government has proposed cancer screening guidelines and launched 2 cancer screening programs to improve screening practices. However, the screening participation rates of Chinese women remain low. Exploring the factors affecting breast cancer screening to promote cancer screening is necessary. Objective:The aim of this study was to investigate women's satisfaction with healthcare providers and screening practices. Methods: A cross-sectional survey was conducted from November 2019 to April 2020 in Changchun, Jilin Province, China. The Medical Care Satisfaction Scale and SERVQUAL were used to quantify women's satisfaction with doctors and nurses, respectively. Results: Women's satisfaction with doctors (68. 81 ± 11.08; range, 20-100) and with nurses (87.64 ± 16.17; range, 22-110) was moderate. Compared with women who had not participated in screening within the past 2 years, screened women reported higher satisfaction with doctors (P = .026) and nurses (P = .012). Older age (P = .004) was an independent predictor of women's satisfaction with doctors. Similarly, women's education level (P = .049), chronic disease history (P = .029), and physical examination history (P = .039) were 3 independent predictors of women's satisfaction with nurses. Conclusions: Future intervention strategies can not only increase the screening rates by providing existing intervention methods but also

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Section: Discussionmentioning

confidence: 82%

Breast Cancer Screening Practices and Satisfaction With Healthcare Providers in Chinese Women

Zhang

et al. 2021

Cancer Nurs

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“…Involvement of an APN on the multidisciplinary team for patients with complex illnesses such as CTEPH has been shown to lead to improved outcomes and greater patient satisfaction. 8,22,[36][37][38][39][40][41][42][43] At our center, the addition of APNs from the pulmonology, cardiothoracic surgery, and IR specialties enhances multidisciplinary collaboration among the CTEPH team and is aimed at improving care and outcomes in this patient population. 29…”

Section: Discussionmentioning

confidence: 99%

PH Professional Network: The Role of the Advanced Practice Nurse With Patients Undergoing Pulmonary Thromboendarterectomy and Balloon Pulmonary Angioplasty for CTEPH

Nelson¹,

Miller²,

Salveson³

2022

Advances in Pulmonary Hypertension

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Advanced practice nurses play an integral role in the management of chronic thromboembolic pulmonary hypertension patients undergoing pulmonary thromboendarterectomy and balloon pulmonary angioplasty. As integral members of the multidisciplinary team, advance practice nurses assist chronic thromboembolic pulmonary hypertension patients in the presurgical, postsurgical, and procedural settings by ensuring appropriate referral, workup, evaluation, and education.

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“…16,36 Since the same nurses had active roles in preoperative and postoperative procedures of patients in the clinics of the hospital, nursing care could be at the forefront of Surgical Medical Science. 37 Besides communication skills as fundamental properties for patient-centered healthcare increase patient satisfaction 18,20,38 and the NPS 11 to recommend the institution. 32,39 In females, the NPS 11 was affected by the Waiting time experience.…”

Section: Discussionmentioning

confidence: 99%

Do Patient Experiences Have Mediating Roles on Patient Loyalty?

Arslan

ÇANDERELİ

KİTAPÇI

et al. 2022

Journal of Patient Experience

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The study aimed to evaluate the mediating roles of patient experiences on patient loyalty. The data were collected through an electronic questionnaire regarding feedback from 5732 patients received outpatient clinics. Patient loyalty was evaluated using the Net Promoter Score (NPS11) that patients were asked whether they would like to recommend the hospital to their relatives or friends. Patient experiences with physicians, nurses, and waiting times were also asked in the questionnaire. After preliminary analysis, mediation analyses were performed to evaluate direct and indirect causal effects among variables for NPS11. While patient experiences are used as possible mediators, Branch Groups in the first and Admission Time in the second model are independent variables. In the analyses, Surgical Medical Science ( p = 0.019) and Day Shift ( p = 0.000) have a direct mediating effect on NPS11. Nursing care experiences were found to be a mediator variable for NPS11 in both models ( p = 0.000 for both). Patient loyalty was associated with Surgical Medical Science and Day Shift primarily whereas Nursing care experience had a mediating role.

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A national survey of nurse practitioners’ patient satisfaction outcomes

Cited by 35 publications

References 6 publications

Breast Cancer Screening Practices and Satisfaction With Healthcare Providers in Chinese Women

Breast Cancer Screening Practices and Satisfaction With Healthcare Providers in Chinese Women

PH Professional Network: The Role of the Advanced Practice Nurse With Patients Undergoing Pulmonary Thromboendarterectomy and Balloon Pulmonary Angioplasty for CTEPH

Do Patient Experiences Have Mediating Roles on Patient Loyalty?

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