A Nash equilibrium based decision-making method for performance evaluation: a case study

Abedian, Mansour; Amindoust, Atefeh; Maddahi, Reza; Jouzdani, Javid

doi:10.1007/s12652-021-03188-8

Cited by 13 publications

(7 citation statements)

References 68 publications

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“…The BSC and a bi-objective mathematical model of a finite-discrete non-cooperative game in normal form, based on the Nash solution, was used to specify the relationship among indicators in the strategy map, to determine the equilibrium points in the BSC and to control the organizational costs (Abedian et al, 2021(Abedian et al, , 2022.…”

Section: Integrated Bsc-game Frameworkmentioning

confidence: 99%

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Abedian

Amindoust

Jouzdani

et al. 2022

JAMR

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PurposeThe purpose of the study is to assess manufacturing firm performance indicators using a reasonably comprehensive integrated BSC-Game model to empirically determine the importance of the perspectives and indicators under evaluation and the best combination of indicators.Design/methodology/approachAfter identification of manufacturing indicators of the firm, the Shapley value index is used as the solution of the cooperative game to determine the importance of the perspectives and indicators under evaluation and the best combination of indicators to facilitate the achievement of target goals.FindingsThe game theory approach is used as a technique to rank BSC perspectives of the firm's manufacturing performance. The results reveal that the customers' perspective receives the highest ranking. The knowledge sharing, new technology, customer satisfaction and sale profitability are considered as the best combination of BSC indicators.Originality/valueThe integrated BSC-Game framework, approach and outcomes can be beneficial to practitioners and researchers who aim to select the proper indicators’ policy in manufacturing performance field.

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Section: Integrated Bsc-game Frameworkmentioning

confidence: 99%

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Abedian

Amindoust

Jouzdani

et al. 2022

JAMR

Self Cite

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“…Some authors have proposed significant changes of traditional perspectives and indicators or prefer to use the original perspectives combined with other methods such as knowledge-based system, analytic network process, control objectives for information technology and game theory to produce in an improved approach to strategic planning and decision-making as well as to enhance quality control and human aspects. A new approach based on the BSC and game theory has been proposed for evaluating the performance of an Iranian company to determine the most appropriate combination of BSC indicators and to build an equilibrium point between financial and nonfinancial performance measures (Abedian et al , 2021b).…”

Section: Literature Reviewmentioning

confidence: 99%

Manager perceptions of decision-making for evaluation indicators: a centralized data envelopment analysis based approach

Abedian

Amindoust

Maddahi

et al. 2022

JM2

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Purpose This paper aims to propose an integrated centralized data envelopment analysis (CDEA)-balanced scorecard (BSC) model to provide a selective approach to determine the most efficient indicators for evaluating the four perspectives of the BSC. Design/methodology/approach An integer linear programming model based on the efficiency concept of the CDEA method is presented to select the best indicators for evaluating four perspectives of the BSC. The basis for selecting indicators in this method is to maximize the overall performance of each BSC perspective. The modeling is performed on a real case. The considered model is solved using a general algebraic modeling system software for the data set of the real case. Findings A real-world case is solved using the proposed method. The integration of the CDEA and the BSC seems to be advantageous because it sheds more light on the complexity and tradeoffs inherent in actual performance measurement. It is important to note that there cannot be a unique and universal model of performance measurement applicable in every situation, in every organization and at any time. Research limitations/implications The data set of a single organization in the manufacturing industry is used to show the performance of the proposed mathematical model; therefore, generalization of the results should be done cautiously. This framework is based on the Iranian community and experts’ viewpoints; therefore, different results may be obtained if it is applied elsewhere, and the importance of perspectives and their indicators might show different results in other populations and other countries. In addition, because the data is collected in a specific period of time, the results cannot be extended to other periods of time. Originality/value The main contribution of this paper lies in the adaption of a new integrated CDEA-BSC model to performance measurement in the industrial sector that technology improves the ultimate results of performance measurement and provides wider opportunities for decision-makers. This paper aids managers and decision-makers to control the efficient indicators in perspectives.

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“…The organization must know how its processes are performing, how targeted improvements are being realized, and generally how management is being conducted. Appropriate measures in the form of an effective process help the organization know where it is and where it will reach in case of not meeting or meeting expectations (Abedian et al, 2022).…”

Section: Introductionmentioning

confidence: 99%

“…The issue of performance evaluation has challenged researchers and practitioners for many years. Commercial organizations in the past only used financial indicators as a tool for performance evaluation until Kaplan and Norton in the early 1980s, after reviewing and evaluating many management accounting systems, exposed many inefficiencies of this information for evaluating organizational performance, which was due to the increasing complexity of organizations, environmental dynamism, and market competition (Abedian et al, 2022;Behesht Aeen & Anvari, 2018).…”

Section: Introductionmentioning

confidence: 99%

Designing an Appropriate Model for Assessing the Performance of Enterprises at Various Stages of the Organizational Life Cycle

Darini,

Moradi,

Nateq Golestan

et al. 2023

IJIMOB

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Objective: The current research aims to design a performance evaluation model using the Balanced Scorecard approach, based on the organizational life cycle. Methods: This study is of an applied research type and is survey-based in terms of analysis of collected data. The required data were collected through fieldwork using three researcher-made questionnaires and document study method. The statistical population of this research included 320 managers and supervisors of Iran Khodro Investment Development Company and its subsidiaries. For data analysis, group hierarchical analysis was used. The sample size was determined using the Morgan table, and respondents were selected via simple random sampling. Findings: The results of the data analysis showed that organizations pay more attention to their internal processes during the birth stage. However, during the growth stage, they focus more on increasing market share and customer satisfaction, and on the growth of production and income, which in this case moves the organization towards enlargement and elimination of competitors. During the maturity stage, increasing the economic value of the organization and creating more assets and income along with consolidating and strengthening the market position are of greater interest. Narcissism, lack of attention to renovation and innovation, creativity, as well as increased levels of costs and bureaucracy cause the organization to decline and, since it cannot maintain its market and balance its income with expenses, it quickly moves to the death stage in the organizational life cycle. Conclusion: The findings of this research can be of interest to human resource planners, especially automotive companies, and can be useful for improving quality and achieving organizational goals.

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A Nash equilibrium based decision-making method for performance evaluation: a case study

Cited by 13 publications

References 68 publications

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Development of balanced scorecard for manufacturing using interpretive structural modeling and game theory

Manager perceptions of decision-making for evaluation indicators: a centralized data envelopment analysis based approach

Designing an Appropriate Model for Assessing the Performance of Enterprises at Various Stages of the Organizational Life Cycle

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