A multilingual virtual tour for international students: The Web-based lbrary at Baruch College opens doors

Downing, A. M. W.; Klein, Leo Robert

doi:10.5860/crln.62.5.500

Cited by 7 publications

(1 citation statement)

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“…They suggested offering "targeted initiatives" to this specific group through library orientations and workshops. Downing and Klein (2001) created a web-based multilingual library tour to increase awareness of library services for this large and growing student population. Greenberg and Bar-Ilan (2014) conducted a study in a multicultural university to understand information needs and information-seeking behavior of three groups of students with different native languages (Hebrew, Arabic, and Russian).…”

Section: Academic Library Initiatives: Making Connections With Non-namentioning

confidence: 99%

Meeting Campus Linguistic Diversity: A Multilingual Library Orientation Approach

Zhao

Torabi

Smith

2016

IJIDI

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This study sought to determine whether offering multilingual orientation sessions to non-native English-speaking students at the beginning of an academic year would improve their knowledge of library services and resources. In September 2015, McGill Library offered 11 orientation sessions in five different languages—English, French, Mandarin Chinese, Persian, and Spanish. A total of 74 students attended the sessions. Noticeable attendance patterns included: (1) sessions offered earlier in the semester had high attendance and (2) the Chinese sessions received the most participants. This study also evaluated students’ learning via an assessment questionnaire at the end of each session. The assessment results suggest an increase in students’ awareness of services and resources offered by McGill Library. This article reports on the planning, implementation, and assessment of this program; discusses the challenges encountered and lessons learned in organizing and delivering these sessions; and provides recommendations on organizing similar multilingual library orientation programs to address the needs of a diverse student population on campus.

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Section: Academic Library Initiatives: Making Connections With Non-namentioning

confidence: 99%