A multi-functional telephone with conversational responses and pause deletion recording

Gomi, K.; Nishino, Y.; Matsui, Hiroyuki; Nakamura, F.

doi:10.1109/30.20182

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2003

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“…A Japanese project [5] implemented answering machines which would mutter back-channel responses ("hai" in Japanese) to encourage callers to leave longer or more complete messages. The Grunt system [16] presented driving directions over a telephone, pausing between each major route segment and analyzing any user response based on length and pitch contour to decide whether and when to proceed, or offer more explanation.…”

Section: Related Workmentioning

confidence: 99%

TalkBack

Lakshmipathy

Schmandt

Marmasse

2003

Proceedings of the 16th Annual ACM Symposium on User Interface Software and Technology

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Current asynchronous voice messaging interfaces, like voicemail, fail to take advantage of our conversational skills. TalkBack restores conversational turn-taking to voicemail retrieval by dividing voice messages into smaller sections based on the most significant silent and filled pauses and pausing after each to record a response. The responses are composed into a reply, alternating with snippets of the original message for context. TalkBack is built into a digital picture frame; the recipient touches a picture of the caller to hear each segment of the message in turn. The minimal interface models synchronous interaction and facilitates asynchronous voice messaging. TalkBack can also present a voice-annotated slide show which it receives over the Internet.

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Section: Related Workmentioning

confidence: 99%