A Model to Become a Supply Chain 4.0 Based on a Digital Maturity Perspective

García-Reyes, Heriberto; Avilés-González, Jonnatan; Avilés-Sacoto, Sonia Valeria

doi:10.1016/j.procs.2022.01.305

Cited by 13 publications

(4 citation statements)

References 25 publications

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“…Resilience allows supply chains to reduce their predisposition to disruptions and recover faster [99]. The adoption of Industry 4.0 offers the possibility for supply chain managers to define its roadmap [100], and interoperability can create ways to ensure post-COVID-19 resilience [101].…”

Section: Digital Innovationmentioning

confidence: 99%

A Structural Framework for Assessing the Digital Resilience of Enterprises in the Context of the Technological Revolution 4.0

Mehedințu

Şoavă

2022

Electronics

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This research aims to develop a conceptual model to establish the influence of digital core investment and digital innovation on digital resilience at the enterprise level. The data were collected through a questionnaire-based survey of managers and IT specialists of companies. The analysis was performed using structural equation modeling with SPSS Statistics and Amos software. Based on the literature review, the study identifies the main factors that can ensure digital resilience and assesses their impact on Romania’s private and public companies. The research results confirm the hypotheses presented in the article, emphasizing that digital resilience is the result of the collaboration of several factors with different effects, determined by using Industry 4.0 technologies. Thus, digital core and digital innovation investments help improve digital resilience. Moreover, digital core investments have a positive impact on the digital resilience of enterprises, mediated by digital innovation investments. The study’s novelty consists in the realization of a model of interconnected analysis of several variables specific to digital and innovative technologies to ensure the resilience framework at the company level. The research offers valuable results which can be used by companies in Romania or other European Union countries to ensure their digital resilience.

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Section: Digital Innovationmentioning

confidence: 99%

A Structural Framework for Assessing the Digital Resilience of Enterprises in the Context of the Technological Revolution 4.0

Mehedințu

Şoavă

2022

Electronics

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“…The world is moving toward digital world in an instant, regardless of their readiness. There is many previous research that studied how things turns into digital, such as in society (Hilbert 2022), arts (Yu 2022), health (Purnat 2022), servicescapes (Larasati et al 2022), digital competence (Montaudon-Tomas et al 2022Saltos-Rivas 2022), digital literacy (Siregar 2022;Li and Yu 2022), digital educational games (Kaimara et al 2022), digital employee experience (Sudrajat et al 2021), digital business (Bharadwaj et al 2013), and digital supply chain (Garcia-Reyes 2020). Not all countries, however, are ready with the digital world.…”

Section: Introductionmentioning

confidence: 99%

How Does Customer Satisfaction Matter in Telecommunication Industry?

Proceedings of the International Conference on Industrial Engineering and Operations Management

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As the demand of internet service provider is increasing because of the pandemic, individuals are getting more interested in the quality of internet service provider. It is important for the company to put more attention to its quality and value. Thus, this research aims to examine the effect of service quality, perceived value to customer loyalty. The results proves that service quality and perceived value are important in shaping customer loyalty. In addition, this research proved that customer satisfaction is the underlying mechanism. This research also shed a light on which part of service quality and perceived value that is needed to be focused on. Lastly, implications for internet service providers are discussed.

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“…These constructs are described at each different level with performance measures in the form of integrated, transparent, and measured (Frederico et al 2020). The SC integration can look like a cloud supply chain service, determining that all stakeholders direct and decide based on the same data so that the decision-making process is able to conduct with real-time information (García-Reyes et al 2022). Supply chain measurement continues to evolve from traditional to supply chain towards the Industrial 4.0.…”

Section: Introductionmentioning

confidence: 99%

“…Instrumented criteria mean a system was operated with sensors, radio frequency identification tags, and other integrated parts capable of producing data for determining decisions (Garay-Rondero et al 2020). The instrumented criteria defined that the company has adopted digital technology in the SC process (Garay-Rondero et al 2020;García-Reyes et al 2022). The adoption of digital technology is intended to assist companies in coordinating tracking and increasing flexibility.…”

Section: Introductionmentioning

confidence: 99%

Framework Development of Supply Chain Readiness 4.0 Measurement

Proceedings of the International Conference on Industrial Engineering and Operations Management

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Supply chain 4.0 has become a growing issue for companies to survive and achieve better efficiency. Most of the existing Industrial 4.0 measurements focus on manufacturing technology applications. The current measurement tools of Industry 4.0 are lacking when considering the maturity level of the supply chain. The critical role of the supply chain is to ensure the flow of materials, products, and information to connect many actors in business processes within the company. The article aimed to compare the existing Industry 4.0 measuring tools, such as INDI 4.0, IMPULS, SIRI, and PwC, in the supply chain scope. This study used the qualitative method to compare the Industrial 4.0 measurement tools related to the supply chain 4.0 criteria. The supply chain is measured by six dimensions of Industry 4.0, such as instrumented, interconnected, intelligent, automated, integrated, and innovative. The result shows that the supply chain measurement in SIRI, and PwC has a higher score index than INDI and IMPULS. The score describes the level of the supply chain involved in the Industrial 4.0 assessment. All existing Industrial 4.0 tools did not consider innovative criteria in supply chain measurement.

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A Model to Become a Supply Chain 4.0 Based on a Digital Maturity Perspective

Cited by 13 publications

References 25 publications

A Structural Framework for Assessing the Digital Resilience of Enterprises in the Context of the Technological Revolution 4.0

A Structural Framework for Assessing the Digital Resilience of Enterprises in the Context of the Technological Revolution 4.0

How Does Customer Satisfaction Matter in Telecommunication Industry?

Framework Development of Supply Chain Readiness 4.0 Measurement

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