A model of practice development: learning from service users' experiences

Molyneux, Jeanie; Fulton, John

doi:10.1002/pdh.92

Cited by 4 publications

(3 citation statements)

References 15 publications

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“…The problem seems to be that the patient is not viewed as a resource in developing health care services. Molyneux (2006) describes a project in which two researchers worked with a multi-professional group of staff in order to develop their practice using data gained from interviews with patients. Although the patient is seen as a resource in such an approach, the involvement of patients is rather passive.…”

Section: Ijqss 32mentioning

confidence: 99%

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Solicited diaries as a means of involving patients in development of healthcare services

Elg

Witell

Poksińska

et al. 2011

International Journal of Quality and Service Sciences

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Purpose -The purpose of this paper is to develop an understanding of how patients experience their health problems and how they can generate innovative ideas about health care services. The research questions that guide the present study are: how can solicited diaries be used for capturing patient ideas? What type of data is generated from solicited diaries used for generating patient ideas? And what are the potential benefits and shortcomings of using patient diaries in generating ideas for improvement of health care services? Design/methodology/approach -The paper is based on an exploratory case study using patient diaries to solicit ideas about how health care services in Sweden can be improved. From the methodological viewpoint, the diaries are used as a tool for patient co-creation of health care services. Findings -When analyzing dairies written by patients four different types of diaries emerged from the study: brief, reporting, descriptive and reflective diaries. Furthermore, 102 ideas for improvements within nine areas were identified from the contents of dairies. Research limitations/implications -Adopting patients' diaries as a way to activate and promote co-creation of values is at an embryo stage, and hence more research is needed. Originality/value -One of the strengths of the paper includes its potential for practical implications, either clinical or methodological, by using patients' dairies. It focuses both on the content generated from the diaries for improving health services, as well as the use of the diaries for practicing the idea of patients as co-creators in health care service.

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Section: Ijqss 32mentioning

confidence: 99%

“…Although the patient is seen as a resource in such an approach, the involvement of patients is rather passive. Only a few studies can be found describing active patient participation in the development of health care services (Molyneux and Fulton, 2006;Wensing and Grol, 1998).…”

Section: Ijqss 32mentioning

confidence: 99%

Solicited diaries as a means of involving patients in development of healthcare services

Elg

Witell

Poksińska

et al. 2011

International Journal of Quality and Service Sciences

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“…If sufficient structural and resource factors are in place, then PD can empower staff to influence local policy and workplace culture to challenge the care provided and to grow through learning and positive change (Carradice & Round 2004). This is a particularly important issue for medical staff who generally are the leaders of health‐care teams (Molyneux & Fulton 2003).…”

Section: Defining Pdmentioning

confidence: 99%

Developing practice in mental health settings

Cleary

Horsfall

Happell

2010

Int J Mental Health Nurs

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If practice development (PD) is to be implemented in diverse mental health-care settings, it is important that managers, researchers, and policy makers are all clear about the nature of the processes involved. The authors draw on the literature to broadly set out local strategies, practicalities, and issues that should be considered and addressed by those planning to undertake PD projects in mental health. Before implementing PD projects, pre-existing requirements should be recognized and expedited. All aspects of who does what, when, and how should be widely communicated so that continuous evaluation and improvements are generated. Staff need to be adult learners, be aware of their practice values, be able to access supervision, and confront contradictions and tensions between values and practice. PD programmes that are effective are built into mainstream activities, considered core business, utilize existing resources to build sustainable and realistic improvements, take direction from practitioners, and incorporate client needs.

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