“…We classify related work on enforcement of Cloud based services into (i) monitoring of Cloud/Grid/Web services [12,15,1], (ii) SLA management including QoS management [8][9][10][11] and (iii) mapping techniques of monitored metrics to SLA parameters and attributes [20,13,14]. Since there is very little work on monitoring, SLA management, and metrics mapping in Cloud systems we look particularly into related areas such as Grid and SOA based systems.…”