A Model Approach to the Emergency Preparedness and Response Process

Abstract

Emergency Preparedness and Response and Business Continuity Planning are integrated into ExxonMobil’s structured approach to managing safety, security, health and the environment commonly referred to as"Operations Integrity Management System". This paper describes ExxonMobil’s Emergency Preparedness and Response Model and Process, with emphasis on its ongoing application. ExxonMobil strives to prevent emergencies from occurring. However, when emergencies do occur, the Model and Process defines ExxonMobil’s approach to preparing for and responding to the event(s). Our philosophy remains the same for an emergency that directly impacts us or one indirectly impacting our industry: establishing objectives that minimize impact on people, the environment, assets, and reputation (PEAR). Our philosophy, objectives, tools, and processes are internal to the Model and Process, and integrate a tactical and strategic response. Internal and external resources ensure that our response is effective and scalable, on a 24/7 basis. Engaging these resources in training and exercises enhances response capability if a real emergency occurs. ExxonMobil’s Corporate Headquarters and Upstream, Downstream, and Chemical Companies have Emergency Support Groups (ESG) for each business unit. The ESG is focused on strategic support. Tactical support is derived from: Tier III Regional Response Teams (global coverage), U.S. based Tier II Strike Teams (personnel and equipment based), and numerous Tier I- Facility/Site Teams. ExxonMobil also contract with oil spill response organizations (e.g., Oil Spill Response, Marine Spill Response Corporation, and Marine Well Containment Company) for additional personnel and equipment. In the United States, use of the National Incident Management System’s Incident Command System (ICS) is required at the tactical level. ExxonMobil is in the process of implementing ICS, on a global basis, to improve preparedness and response. ExxonMobil has benefited from the Model, Process, Teams, and Resources. Benefits include: Networking; Lessons learned and applied; and Increased personal knowledge. Team synergy and immediacy of effective response activities during emergencies have also validated training and exercises. Emergency Preparedness and Response planning is essential for any organization. International and national laws and regulations mandate oil and gas companies to have emergency preparedness and response plans, resources, training, and exercises. The ExxonMobil Model and Process, which integrates strategy and tactics, provides an invaluable framework for preparing for and responding to emergencies.

Delivery of healthcare facility management services: A literature review

“…The crisis management team should be composed of senior managers, and capable to make decisions on crisis policy, procedures, and financing. Event team needs to be established; should bring patients, employees, service processes and facility assets to a level that can actively respond to emergencies [10,39]. Because, depending on the size of the disaster that may occur, it may take days, weeks or even months for the facility to return to normal.…”