IntroductionMaternal health and the performance of health workers is a key concern in
low- and middle-income countries. Mobile health technologies are reportedly
able to improve workers’ performance. However, how this has
been achieved for maternal health workers in low-resource settings is not
fully substantiated. To address this gap by building theoretical
explanations, two questions were posed: How does mobile health influence the
performance of maternal health care workers in low- and middle-income
countries? What mechanisms and contextual factors are associated with mobile
health use for maternal health service delivery in low- and middle-income
countries?MethodsGuided by established guidelines, a realist review was conducted. Five
databases were searched for relevant English language articles published
between 2009 and 2016. A three-stage framework was developed and populated
with explanatory configurations of
Intervention–Context–Actors–Mechanism–Outcome. Articles were analyzed
retroductively, with identified factors grouped into meaningful
clusters.ResultsOf 1254 records identified, 23 articles representing 16 studies were
retained. Four main mechanisms were identified: usability and empowerment
explaining mobile health adoption, third-party recognition explaining mobile
health utilization, and empowerment of health workers explaining improved
competence. Evidence was skewed toward the adoption and utilization stage of
the framework, with weak explanations for performance outcomes.ConclusionsFindings suggest that health workers can be empowered to adopt and utilize
mobile health in contexts where it is aligned to their needs, workload,
training, and skills. In turn, mobile health can empower health workers with
skills and confidence when it is perceived as useful and easy to use, in
contexts that foster recognition from clients, peers, or supervisors.