2021
DOI: 10.1007/978-3-030-85902-2_20
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A Methodology to Build a Framework for Collaboration Performance Assessment in PSS Delivery

Abstract: Companies are more and more seeking for external partners in order to manage new solutions at their development and use phases, especially when the type of these solutions is Product-Service Systems (PSS). PSS have some organizational particularities which increase the complexity of collaboration processes. In this context, collaborating efficiently with the different partners is a key aspect to reduce the risk of failure of PSS projects, and is influenced by various organizational factors and practices. This … Show more

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