A methodology aimed to guarantee technology continuity in health structures

Abstract

In healthcare the importance of clinical continuity is essential for both patients life and health organization activity. Since technology continuity is having more and more importance for the service continuity, a correct management of medical devices must be guided by criteria that ensure its safe, appropriate and economical use through a well planned purchase, appropriate preventive and corrective maintenance Indeed, the aim of health technology managers is to optimize the integration of external interventions assistance and internal technical service to guarantee an efficient and cost-effective maintenance system. This paper proposes an innovative carefully thought methodology which is aimed to provide technological and procedural actions which offer support to decision makers in technology management regarding the implementation of continuity in medical services and response to technology failures and emergency events.

A queueing theory based model for business continuity in hospitals

“…Appropriate technology management is essential for the continuity of medical care activities especially in critical phases (holidays and nights) [1]. During this period, in order to maintain business operations at an acceptable pre-defined level [2], special technical assistance is essential.…”