“…Yet, despite the complexity of this task, there is a strong demand from policy-making and organizations regarding the development of indicators to measure the impact of SI initiatives, which configures, clearly, a gap in the current literature around SI (Spila et al, 2016). The identified gap can be justified for different aspects, such as lack of consensus on what SI is about, difficulties to address the appropriate methodologies to select indicators and their metrics, and which organizations should be assessed, among others (see, for example, Antadze & Westley, 2012a;Bund et al, 2015;Spila et al, 2016;Vilarinho et al, 2018). In this context, the identification of indicators and the development of metrics for SI impact assessment must be capable to collect and make available data at various dimensions where SI may occur, for instance, social, geographical, cultural, political, economic, educational and environmental.…”