A Method to Classify Data Quality for Decision Making Under Uncertainty

Abstract

Every decision-making process is subject to a certain degree of uncertainty. In sectors where the outcomes of the operations planned are uncertain and difficult to control such as in forestry, data describing the available resources can have a large impact on productivity. When planning activities, it is often assumed that such data are accurate, which causes a need for more replanning efforts. Data verification is kept to a minimum even though using erroneous information increases the level of uncertainty. In this context, it is relevant to develop a process to evaluate whether the data used for planning decisions are appropriate, so as to ensure the decision validity and provide information for better understanding and actions. However, the level of data quality alone can sometimes be difficult to interpret and needs to be put into perspective. This paper proposes an extension to most data quality assessment techniques by comparing data to past quality levels. A classification method is proposed to evaluate the level of data quality in order to support decision making. Such classification provides insights into the level of uncertainty associated with the data. The method developed is then exploited using a theoretical case based on the literature and a practical case based on the forest sector. An example of how classified data quality can improve decisions in a transportation problem is finally shown.