2019
DOI: 10.1007/978-3-030-29390-1_42
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A Method and Tool for Analyzing Usability Testing Data in the Business Sector

Abstract: Usability testing is a critical phase of the User-Centered Design and development process, where product teams can observe and measure the usability of their software solutions' functionality, interactions and user interfaces. The subsequent validation sessions may generate a large, overwhelming, volume of empirical and unstructured data that need to be analyzed to determine meaningful outcomes for informed decisions. In this paper, we overview a new method and tool, namely EU-REKA, guiding a product team, thr… Show more

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