A meta-narrative review of coding tools for healthcare interactions and their applicability to written communication

Engaging Patients in Decision Making about Treatment of Kidney Failure

“…7 Qualitative research has enabled us to demystify the components of effective communication and create theoretical frameworks to inform interventions to improve communication. 8 Experimental research has demonstrated that good communication is a teachable skill that can optimize patients' care experiences, reduce unnecessary and burdensome care, and improve health outcomes. 9 While very little research of this sort has been conducted in nephrology, colleagues in palliative care have been at the forefront of advancing the science of serious illness communication and translating research findings into practical frameworks and tools that can be used to improve the quality of communication between patients and clinicians in the context of serious illness.…”

“…7 Qualitative research has enabled us to demystify the components of effective communication and create theoretical frameworks to inform interventions to improve communication. 8 Experimental research has demonstrated that good communication is a teachable skill that can optimize patients' care experiences, reduce unnecessary and burdensome care, and improve health outcomes. 9…”