A Memória organizacional e os sistemas de informação suportando a tomada de decisão

Boghossian, Rebeca; Perez, Gilberto; Cesar, Ana Maria Roux Valentini Coelho; Barbosa, Erica Dalloz Eller

doi:10.21747/16463153/38c2

Cited by 2 publications

(11 citation statements)

References 15 publications

(39 reference statements)

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“…Analisando o título das publicações, observa-se que o termo "memória organizacional" é mencionado por Estevão e Strauhs (2013), Molina e Valentim (2015), Tavares e Castilho Junior (2018), Boghossian et al (2019)…”

Section: Populaçãounclassified

“…Bibli: revista eletrônica de biblioteconomia e ciência da informação (Boghossian, Perez, & Cesar, 2019) A Memória organizacional e os sistemas de informação suportando a tomada de decisão.…”

Section: Encontrosunclassified

“…Já Tavares e Castilho Junior (2018), relacionam a MO com os sistemas de recuperação e tomada de decisão organizacional em uma empresa do setor tecnológico. Boghossian et al (2019) também analisa a tomada de decisão e a MO, no entanto, com foco nos sistemas de informação e investigam sete empresas, alocadas no setor de varejo, bancário e de tecnologia da informação. 2016) não caracterizam a empresa estudada e nem o segmento de mercado.…”

Section: Archeion Onlineunclassified

“…Molina e Araki (2016), além da abordagem qualitativa, utilizam também a abordagem quantitativa para responderem o objetivo proposto. Todos os pesquisadores fazem uso da pesquisa bibliográfica para descreverem o respectivo referencial teórico, no entanto, somente Silva et al (2016), Tavares e Castilho Junior (2018) e Boghossian et al (2019) fazem menção no texto. A pesquisa documental também foi um dos procedimentos utilizados pelos pesquisadores, neste caso, para a realização dos trabalhos de Costa et al (2016) e Molina e Araki (2016).…”

Section: Archeion Onlineunclassified

“…A pesquisa documental também foi um dos procedimentos utilizados pelos pesquisadores, neste caso, para a realização dos trabalhos de Costa et al (2016) e Molina e Araki (2016). Quanto aos objetivos as pesquisas foram classificadas em exploratória e descritiva (Costa et al, 2016;Boghossian et al, 2019), exploratória (Molina & Araki, 2016;Silva et al, 2018) e descritiva (Tavares & Castilho Junior, 2018;Ferreira, 2019).…”

Section: Archeion Onlineunclassified

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Organizational Memory in Business Organizations - A Systematic Literature Review

PINTO¹,

MOLINA²

CONTECSI International Conference on Information Systems and Technology Management

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Analyze how organizational memory, related to the business context, has been discussed in national research. Organizational memory is related to an individual and organizational process aimed at recording information in the business context. Business organizations that manage their information are more likely to be successful and remain competitive in the market. A systematic literature review on the subject was carried out, focusing on empirical studies indexed in BRAPCI, published between 2010 and 2020. It was found that there are not many empirical studies in the area and that the existing ones focus on organizational memory under different aspects, being investigated the relationships with curation, knowledge management, information systems, among others. The article uses a specific research protocol that allows for the replication and updating of the study carried out. The results obtained contribute to the understanding of the relationship between knowledge management and organizational memory. It is expected that this research will contribute to elucidate the application of theoretical concepts in practice, generating specific knowledge about the different market segments, leading to an understanding of how OM and knowledge management behave in these environments.

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Organizational Memory in Business Organizations - A Systematic Literature Review

PINTO¹,

MOLINA²

CONTECSI International Conference on Information Systems and Technology Management

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Business Intelligence Implementation Roadmap for Hospitality and Tourism Industry: Exploraty Work

Sequeira,

Mota,

Costa

et al. 2023

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Hospitality and tourism are sectors that generate a large amount of data, from hotel bookings, flights and customer information to data on tourist destinations and tourist preferences. The use of business intelligence in the hospitality and tourism industry enables companies to intelligently analyse this data and make informed decisions to improve their services, optimise operational efficiency, and enhance the customer experience. This research addresses the adoption of business intelligence in hospitality and tourism companies and, in the first phase, aims to identify and characterise the strategic objectives underlying decision-making in hospitality and tourism companies. After reviewing the literature, it was found that there are some studies on the use of business intelligence in companies in the hospitality and tourism sectors, although there is no roadmap to serve as a reference for the implementation of a business intelligence system in companies in these sectors. The objective of this research is to present the methodology of a roadmap proposal for the implementation of business intelligence systems in companies in the hospitality and tourism sectors, which will allow them to improve their ability to analyse and evaluate the data and information available in the different systems and platforms.

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A Memória organizacional e os sistemas de informação suportando a tomada de decisão

Cited by 2 publications

References 15 publications

Organizational Memory in Business Organizations - A Systematic Literature Review

Organizational Memory in Business Organizations - A Systematic Literature Review

Business Intelligence Implementation Roadmap for Hospitality and Tourism Industry: Exploraty Work

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