2019 10th International Conference on Information and Communication Systems (ICICS) 2019
DOI: 10.1109/iacs.2019.8809145
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A measurable website usability model: Case Study University of Jordan

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Cited by 8 publications
(5 citation statements)
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“…Numerous researchers have explored and employed usability testing, as evidenced by the works of [11] to [19]. Usability is described as the capacity of a product or service to provide maximum satisfaction, efficiency, and effectiveness across various users [20]. www.ijacsa.thesai.org…”
Section: Literature Reviewmentioning
confidence: 99%
“…Numerous researchers have explored and employed usability testing, as evidenced by the works of [11] to [19]. Usability is described as the capacity of a product or service to provide maximum satisfaction, efficiency, and effectiveness across various users [20]. www.ijacsa.thesai.org…”
Section: Literature Reviewmentioning
confidence: 99%
“…This is what guides the data collection process. Several metrics were employed in the articles investigated; these metrics are measured by different criteria [12]. Some studies used standard usability metrics such as effectiveness and efficiency, while some studies devised metrics according to the intention of their study.…”
Section: What Are the Usability Metrics Considered In The Studies?mentioning
confidence: 99%
“…If the 'contextual fidelity model' describes the four major independent factors that affect user experience, and the activity theory sees their interaction as crucial, the dependent (or target) variables in the DUXU studies describe efficiency evaluation, both objective (user performance in objective measurements [25,55]) and subjective (users' levels of satisfaction, pleasure, and/or perceived efficiency [56][57][58]). These two aspects do not always correspond to each other and need to be measured in combinations in order to assess the true quality of user experience.…”
Section: User Functionality As the Target Category In User Experience...mentioning
confidence: 99%