“…Britton (2010), Brown and Grant (2010), and Tolhurst (2010) suggested that building trust and support within coaching is important, and the aforementioned factors may be helpful in elaborating how change depends on relationships among the participants at the cognitive, behavioral, and emotional levels (Fletcher, 2012). Scamardo and Harnden (2007) found that five of the 11 therapeutic factors (installation of hope, universality, imparting information, altruism, and imitate behavior) supported the development of interpersonal skills or relational skills. The current study adds two factors to Scamardo and Harnden's findings: interpersonal learning and group cohesiveness.…”