A longitudinal study of user perceptions of information quality of Chinese users of the internet

Creating and Validating an Information Quality Scale for E-Commerce Platforms

“…The analysis of the research model shows that it has an impact on consumer behavioral intentions. This result supports the conclusions made by previous scholars (Venkatesh et al, 2012;Klein et al, 2014). The effects of information quality on consumer behavioral intentions in this study is in line with the research hypothesis.…”

“…Many scholars use the information quality dimension developed by Wang and Strong (1996) to explore the impact of information quality in various fields (Baškarada, 2011;Baškarada & Koronios, 2014;Guo & Klein, 2020;Huang et al, 1999;Katerattanakul & Siau, 2008;Klein, 2001;Klein & Callahan, 2007;Klein et al 2011aKlein et al , 2011bKlein et al , 2014Lee et al, 2002;Melkas, 2004;Michnik & Lo, 2009;Pipino et al, 2002;Strong et al, 1997;Wahyudi et al, 2018). There is a cumulative body of research on information quality, and this measure is the most robust and one of the most commonly applied frameworks of information quality.…”

“…The information scope mainly emphasizes the breadth and depth of information on the e-commerce platform. Klein et al (2014) studied the differences between traditional information and Internet information and found that subjects paid more attention to the scope of information on the Internet because the information distributed through the Internet was usually fast and could be quickly obtained in large quantities. Maybe the same logic goes on here regarding consumers browsing e-commerce platforms.…”