A Literature Review on IT Value Management

Abstract

Few scholars have focused on the question of how IT business value can be created. Several studies concluded that the necessary conditions to overcome the IT productivity paradox are to be found in a better IT value management approach, which is operationalised by a collection of individual management practices. However, limited research has been oriented towards the identification of such value management practices and the scarce results are fragmented due to isolated investigation of a single practice. Organisations recognise the importance of emerging IT value management frameworks and models, yet practitioners are still struggling with getting related value management practices implemented into their organisations. Therefore, this chapter investigates literature on IT value management in order to situate and understand the construct of IT value management and to identify and define management practices that support the implementation of IT value management as an organisational approach.

Investigating a Process Approach on Business Cases

“…Although some scholars or practitioners may claim that information such as planning, responsibilities and accountabilities is more related to project management and its implementation than to a business case, we have regarded in the present research this information as interesting and important to the investment and by consequence consider it as a part of a business case. This choice is based on a rigorous systematic literature review, which was executed in top academic and practitioner journals from both the management and IS study field (Maes, De Haes, & Van Grembergen, 2013). There seems to be a consensus that a business case is a formal document that provides a structured overview of information about a potential investment.…”

Shape a Business Case Process: An It Governance and It Value Management Practices Viewpoint With Cobit 5.0

“…Organizations only achieve a positive impact from IT investments if they introduce comprehensive value management practices, that facilitate and ensure the identification and maximization of value creation from IT enabled investments, through all entire lifecycle of the investment, since in each of its stages there are different activities and objectives to achieve (Keyes-Pearce, 2005;Maes, et al, 2015).…”

“…ITVM mechanisms embrace not only the individual investments but also all business investments portfolio, and applying ITVM practices at each stage of investments lifecycle (ITGI, 2008;(Maes et al, 2015). IT Value Management practices should initiate before the investments itself (Davern & Kauffman, 2000;Smith & McKeen, 2003) and must include an evaluation of the benefits obtained in its final phases (Ashurst et al, 2008).…”