“…Existing scientific reviews of IHSC largely focus on the characteristics of IHSC systems, exploring models of care, values of IHSC and their impact and effect upon service delivery outcomes (Baxter et al., 2018; Kelly et al, 2020; Robertson et al., 2014; Zonneveld et al, 2018). Many reviews explore integrated ways of working, policy drivers, implementation strategies and funding (Billings & De Weger, 2015; Cameron et al, 2014; Maslin‐Prothero & Bennion, 2010; Mason et al., 2015; Rout et al., 2011; Rummery, 2009; Weatherly et al, 2010). Service user needs and experiences of IHSC are explored in part; however, specific contexts limit the scope of some of these reviews; for example, service users who are homeless or living with long‐term conditions (McGilton et al., 2018; Omerov et al, 2020).…”