A literature review and classification of electronic commerce research

Ngai, Eric W.T.; Wat, F. K. T.

doi:10.1016/s0378-7206(01)00107-0

Cited by 373 publications

(221 citation statements)

References 278 publications

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“…A small number of classification schemes have been previously published that were of potential relevance to this study, e.g. Barki and Rivard (1993) and Whitley (2002, 2007) regarding the field of Information Systems (IS) generally, Elgarah et al (2005) and Narayanan et al (2009) both addressing EDI adoption, Ngai and Wat (2002) focusing on eCommerce, and Titah and Barki (2006) for the field of eGovernment. However none was found that addressed the electronic interaction field both in a comprehensive manner and at an appropriate level of detail.…”

Section: Introductionmentioning

confidence: 99%

Electronic interaction research 1988 – 2012 through the lens of the Bled eConference

Clarke

Pucihar

2013

Electron Markets

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Electronic interaction (EI) depends on technological capabilities that have only become available during the last quarter-century. The Bled eConference has straddled this period. A review of the conference's successive themes, and of the corpus of over 1,000 papers presented at the 25 events to date, reveals three major Eras, referred to in this paper as the EDI, eCommerce and eInteraction Eras. A trace of the developments in the diverse array of EI technologies and EI-technologies-in-use shows that researchers have focussed very heavily on economic concerns, and until recent years did so almost to the exclusion of social concerns. The paper proposes that EI research needs to seek better balances between organisational and human needs. In addition, because of the instability of bleeding-edge phenomena, empirical research is being published too late to deliver much value to practitioners. The prevailing expectations of journals that rigour be pursued at all costs means that the relevance of research to the real world has become a quite secondary concern to many academics. The EI literature is accordingly at risk of following the IS literature more generally into a closed enclave, in which academics talk to one another and no-one else. Key precepts for an alternative research philosophy are proposed.

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Section: Introductionmentioning

confidence: 99%

Electronic interaction research 1988 – 2012 through the lens of the Bled eConference

Clarke

Pucihar

2013

Electron Markets

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“…It is understood that the topic is important for the economy of all countries; consequently, a specific delimitation in geographical comprehensiveness was not applied. Initially, the search (identification stage) was restricted to papers published in English in indexed and peer-reviewed international journals, as recommended by Nord et al; Ngai and Wat; Oliveira et al [2,17,18] to ensure the quality of the studies.…”

Section: Systematic Literature Review On Last Mile Distributionmentioning

confidence: 99%

Sustainable Vehicles-Based Alternatives in Last Mile Distribution of Urban Freight Transport: A Systematic Literature Review

et al. 2017

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Abstract:The advent of new technologies in last mile deliveries is about to cause a disruption in the traditional business model applied in urban cargo transportation, thus presenting innumerous research opportunities in this field of knowledge. In this context, identifying new operation models and vehicles that could be applied for last mile deliveries in urban areas becomes crucial. Therefore, this paper aims to identify, through a systematic literature review, the main types of vehicles addressed in the literature that could be used in the last mile of urban freight distribution in order to increase the sustainability of this type of operation. The results indicate a trend for the implementation of smaller and lighter vehicles for last mile deliveries in urban areas: 47% of the studies suggest, among other alternatives, the use of bicycles and tricycles; while 53% of the articles support the use of light commercial vehicles. Another trend observed in this type of distribution, indicated in 64% of the studies, is the shift from conventional (fossil fuels) to alternative sources of energy (electricity).

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“…The influence of ebusiness is wide spread and brings changes in customer satisfaction, business processes optimization, higher turnover, etc. [Ngai & Wat, 2002]. Strauss et al (2003) define e-business as the role model based on digital features and market spaces that allows companies to attract and retain customers and to suit business partners to their characteristics.…”

Section: Km In E-businessmentioning

confidence: 99%