“…In Figure 3, the x-axes of three sub-figures indicate the values of parameter t which was searched from 1 to 10 under three LSFs ( f ∈{1, 2, 3}), respectively. In Figure 4, two parameters α and r in the new distance measure are investigated under [0, 0.1, 0.2, 0.3, 0.4, 0.5, 0.6, 0.7, 0.8, 0.9, 1] and [1][2][3][4][5][6][7][8][9][10][11], respectively, where the LSF is fixed as f = 1. Overall, the sensitivity analysis results confirm that our proposed method is competent and stable when evaluating the service quality of economy hotel websites.…”