Abstract:With the massive development of Internet technologies and e-commerce technology, people rely on the product reviews provided by users through web. Sentiment analysis of online reviews has become a mainstream way for businesses on e-commerce platforms to satisfy the customers. This paper proposes a novel hybrid framework with Black Widow Optimization (BWO) based feature reduction technique which combines the merits of both machine learning and lexicon-based approaches to attain better scalability and accuracy. … Show more
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