A Hybrid MCDM Model for Improving the Electronic Health Record to Better Serve Client Needs

Liou, James J. H.; Lu, Ming‐Tsang; Hu, Shu-Kung; Cheng, Chia-Hua; Chuang, Yen-Ching

doi:10.3390/su9101819

Cited by 29 publications

(24 citation statements)

References 36 publications

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“…The tenth paper [25], also an invited article, turns its attention from manufacturing to the health sector, which attempts to improve the electronic health record (EHR) solution from users' perspectives. Its theoretical foundation is based on the well-known TOE (technology-organization-environment) theory [26].…”

Section: Contributionsmentioning

confidence: 99%

Advances in Multiple Criteria Decision Making for Sustainability: Modeling and Applications

Shen

Tzeng

2018

Sustainability

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Abstract:With the surging complexity of real-world problems in important domains such as sustainability, there is a need to leverage advanced modern computational methods or intelligent techniques to support decisions or policy-making. In this Special Issue, 15 selected and formally peer-reviewed papers contribute their novelty and findings, by applying various advanced decision methods or computational techniques to resolve different sustainability problems. Despite the innovations of the proposed models, most of the selected papers involve domain expert's opinions and knowledge with in-depth discussions. These case studies enrich the practical contributions of this Special Issue.

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Section: Contributionsmentioning

confidence: 99%

Advances in Multiple Criteria Decision Making for Sustainability: Modeling and Applications

Shen

Tzeng

2018

Sustainability

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“…The DEMATEL was proposed by the Geneva Battelle Research Center [28,29] to construct structural analysis model. Then, Prof. Tzeng used the DEMATEL method as a MADM method applied in various fields of practical experience experts to determine the interrelationship matrix necessary for solving real-world relationship problems and building an INRM to identify the sources of cause-effect problems, thereby enabling the systematic improvement [4][5][6][7][8][9][10][11][12][13][14][15][30][31][32][33]. Expert questionnaires are used as part of the techniques that survey the degree of influence relation of criterion i on criterion j utilizing a measurement scale from 0 to 4 (no influence ← 0, 1, 2, 3, 4 → very high influence) by a linguistic perception (natural language) of the pairwise comparison of dimensions/criteria according to experts' experience (see Appendix A in detail).…”

Section: Establishing the Inrm And Total Influence Relation Matrix Utmentioning

confidence: 99%

“…The DANP was proposed by Tzeng et al [33,34] from the basic concepts of the ANP as a MADM method for solving real world problems with feedback and dependence between criteria or dimensions and determining influential weights [9,[11][12][13][14][15][33][34][35][36][37][38][39][40][41][42]. The DANP can additionally obtain the relative influence weights not only for use in selection/ranking but also for making performance-gap improvements according to the relationships, including those among real-world dimensions and criteria.…”

Section: Calculated the Influence Weights Using The Danpmentioning

confidence: 99%

“…The decisions related to the adoption of NFC technology are inherently multiple attribute decision making (MADM) issues, and are of strategic importance for campuses. MADM methods can assist decision-makers to understand value judgments in assessment and information fusions among criteria/dimensions [4][5][6][7][8][9][10][11][12][13][14][15]. Many studies have examined NFC-related methods [1,2,16,17], but these studies have assumed that the relations of criteria/dimensions are hierarchical and independent; in real-world situations, the relationships among criteria/dimensions are often interdependent effects.…”

Section: Introductionmentioning

confidence: 99%

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Improving NFC Technology Promotion for Creating the Sustainable Education Environment by Using a Hybrid Modified MADM Model

Liou

et al. 2018

Sustainability

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With the growing prevalence of mobile devices, the use of near-field communication (NFC) technology has increased constantly in recent years. Scholars expect NFC technology to be used to develop new campuses with sustainable education environments for safely transferring information or services. In campuses, the decisions to adopt NFC technology considers multiple attribute decision making (MADM) problems, which require multicriteria decision analysis that in turn involves the feedback and interdependence effects among criteria/dimensions. This paper proposes an improvement model that could facilitate NFC technology promotion for creating the sustainable education environment in a campus (Kainan University of Taiwan). Furthermore, in this model, the interdependence and feedback effects among criteria/dimensions, optimal alternative selections, and systematic improvements for NFC technology promotion can be addressed by using a hybrid modified MADM model, which integrating the decision making trial and evaluation laboratory (DEMATEL) method, the DEMATEL-based analytic network process (DANP) method and the modified VlseKriterijumska Optimizacija I Kompromisno Resenje (VIKOR) method. Finally, an empirical case for improving NFC technology promotion in the context of creating the sustainable education environment is presented to prove the proposed model. The results revealed that government policy was the largest driver in NFC technology promotion and the most influential criterion for creating the sustainable education environment, and that alternative C (educational institution) should be the first improvement priority. Furthermore, the comparative results revealed that the proposed method is better than the traditional method because using hybrid modified MADM model can obtain the most realistic performance-gap to innovation and determine the most effective improvement plan towards achieving the aspiration value.

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“…The Decision-Making Trial and Evaluation Laboratory (DEMATEL) method combined with the Analytic Network Process (ANP) method can solve the problem by constructing an interaction between the evaluation dimensions and the criteria of sustainable OGD. This method has been widely used to examine emergency strategies, transportation, green buildings, network reputation, service quality, and other applications [31][32][33][34][35][36][37]. However, it is rarely used on OGD.…”

Section: Introductionmentioning

confidence: 99%

Improving the Sustainability of Open Government Data

et al. 2019

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In the context of big data, opening government data to society for development and utilization would improve the transparency of government work and promote harmonious social development. Improving the sustainability of open government data (OGD) is an important and challenging issue, and has received the attention of multiple governments. The goals of this study are to construct a new evaluation model for the sustainability of OGD that explores the main influential factors and amends the priorities. We used a combination of the Decision-Making Trial and Evaluation Laboratory (DEMATEL) method and the Analytical Network Process (ANP) method known as DANP to construct an influential network relationship map (INRM) of the evaluation system and calculate the criterion weights. The INRM and weights can help decision makers understand the complex assessment system and set priorities for improving OGD. The results demonstrate that the improvement priorities of dimensions have the following order: impact (D4), use (D3), data (D2), and environment (D1). Economic, social, and political values are the three critical factors for improvement of the sustainability of OGD. Some implications for management are also provided.

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A Hybrid MCDM Model for Improving the Electronic Health Record to Better Serve Client Needs

Cited by 29 publications

References 36 publications

Advances in Multiple Criteria Decision Making for Sustainability: Modeling and Applications

Advances in Multiple Criteria Decision Making for Sustainability: Modeling and Applications

Improving NFC Technology Promotion for Creating the Sustainable Education Environment by Using a Hybrid Modified MADM Model

Improving the Sustainability of Open Government Data

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