A green step forward: Eliciting consumers' purchasing decisions regarding green hotel accommodation in Australia

Nimri, Rawan; Patiar, Anoop; Kensbock, Sandra

doi:10.1016/j.jhtm.2017.09.006

Cited by 58 publications

(45 citation statements)

References 50 publications

Supporting

Mentioning

Contrasting

Unclassified

Order By: Relevance

“…The studies indicated that environmental values influenced consumers' willingness to sacrifice for the biosphere, which then affected their green hotel visit intentions, their willingness to compromise to stay at a green hotel, and their willingness to pay more for such an accommodation. Nimri et al (2017) reported on similar findings. The results of their qualitative studies aimed at understanding the beliefs of travellers in the South East region of Australia, carried out on focus groups using open-ended questionnaires, led to the conclusion that "environmental beliefs" of customers are more important than their personal benefits.…”

Section: Financial Aspects Of Choosing Accommodation In Green Hotelssupporting

confidence: 63%

“…Ajzen, 1991;Ajzen and Fishbein, 2000;. It was recently suggested (Nimri, 2017) that although the theoretical foundation of the TPB theory could be used to analyse the consumers' purchasing decisions related to the green hotel accommodation in Australia, the model needs extension to account for the "Green Hotel Knowledge".…”

Section: Financial Aspects Of Choosing Accommodation In Green Hotelsmentioning

confidence: 99%

See 1 more Smart Citation

Green Hotels – Exception or Norm?

Cembruch-Nowakowski

2019

Prace KGP PTG

View full text Add to dashboard Cite

The paper aims at presenting the broad literature report on green hotels. Development of the “green hotels” concept and its implementation are relatively new initiatives in hospitality sector. They can be seen as the elements of the growing general global environmental awareness. Hospitality industry is one of the most rapidly expanding sector worldwide. It is strongly associated with tourism. However, with the growing palette of services offered currently by the hotels they tend to play various socio-economical roles. In many locations hotels function as a driving force for socio-economic development, serving as employers for the local population, but also providing the forum for meetings, conferences, private/family events and ceremonies. Unfortunately, hospitality is also recognised as an industry characterised by the consumption of significant amount of resources. In particular, this concerns energy and water consumption but also waste generation. Based on literature reports the paper presents impact of dynamically growing hotel industry on the environment. The evolution in customers’ preferences towards green hotels is discussed in terms of their growing environmental awareness and the level of their satisfaction. The willingness of customers to financially support green hotel practices is discussed. The theoretical background of marketing strategies is discussed. The role of communication between various players involved in hotel operations is underlined.

show abstract

Section: Financial Aspects Of Choosing Accommodation In Green Hotelssupporting

confidence: 63%

Section: Financial Aspects Of Choosing Accommodation In Green Hotelsmentioning

confidence: 99%

Green Hotels – Exception or Norm?

Cembruch-Nowakowski

2019

Prace KGP PTG

View full text Add to dashboard Cite

show abstract

“…This partial interest may be associated with the conflicting results in prior studies regarding consumers’ decision-making behavior in terms of staying in green hotels. For instance, according to some studies, travelers favor booking at a hotel that incorporates pro-environmental practices due to their perception that by staying in such hotels, they might contribute to protecting the environment (Nimri, Patiar, & Kensbock, 2017; Rahman & Reynolds, 2016). Despite such a view, though, travelers were reluctant to stay in green hotels as they were concerned about compromising their luxury and comfort (Nimri et al, 2017).…”

Section: Introductionmentioning

confidence: 99%

“…For instance, according to some studies, travelers favor booking at a hotel that incorporates pro-environmental practices due to their perception that by staying in such hotels, they might contribute to protecting the environment (Nimri, Patiar, & Kensbock, 2017; Rahman & Reynolds, 2016). Despite such a view, though, travelers were reluctant to stay in green hotels as they were concerned about compromising their luxury and comfort (Nimri et al, 2017). Furthermore, some travelers were hesitant to stay in green hotels due to suspicions regarding the real motive of hotels’ green policies—perhaps a marketing ploy—thus eventually affecting the efficacy of hotels’ environmental programs (Rahman & Reynolds, 2016).…”

Section: Introductionmentioning

confidence: 99%

Consumers’ Intention to Stay in Green Hotels in Australia: Theorization and Implications

Nimri

Patiar

Kensbock

et al. 2019

Journal of Hospitality & Tourism Research

Self Cite

View full text Add to dashboard Cite

Despite multiple calls to protect the environment, adopting environmentally friendly behaviors is still considered to be one of the most persistent challenges in behavior transformation agendas. This study sought to expand existing knowledge of hotel consumers’ green behaviors by developing and testing an extended model of the theory of planned behavior. More specifically, this study incorporated past experience into the theory of planned behavior model to understand comprehensively consumers’ decision-making processes with respect to their intentions to stay at a green hotel. Results from the structural model from a sample of 781 Australian travelers showed that the proposed theoretical framework had a strong ability to predict intention and identified the prominent role of past experience in generating intention. The results offer further perspectives into consumers’ decision-making processes, which can assist hotel managers in the development and execution of hotel operations accounting for consumers’ environmentally friendly purchase behavior.

show abstract

“…Generally, more scholars have high intention to focus on the theory of planned behavior (TPB) and psychographic attributes to identify the decision of costumer to visit hotel (Chen et al, 2016;Kiatkawsin & Han, 2017;Nimri et al, 2017;Verma & Chandra, 2018). Some others have found that environmentally conscious consumer is more likely to seek high quality of environmentally product instead of price (Souza, 2007;Baker et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

Do Green Practices in the Hotel Attract Customer to Revisit? A Study in a Green Hotel in Surakarta

Astuti¹,

Ermawati²

2020

MAJ

View full text Add to dashboard Cite

The Ministry of Environment of the Republic of Indonesia encourages sustainable tourism and hospitality industry to achieve green hotel and green tourism in 2020. Rumah Turi as one of hotel destinations in the middle of Surakarta has provided green practice and facilities in the hotel. This study intends to investigate the determinant factors of revisit intention to Rumah Turi. This study is conducted to hotel customers who have visited Rumah Turi. Sample of this study is 131 customers of Rumah Turi from various cities in Indonesia. Five independent variables, i.e. green practice, service quality, facility, price and location, are applied in this study to be identified of their influence to revisit intention. By implementing linear multiple regression analysis, it is found that this study unable to make evidence that service quality and price influence customer to have the intention to revisit Rumah Turi. However, by using moderated multiple regression analysis, this study has proven three models of the determinant factors of revisit intention. The first model (Model 3) is, the moderator of service quality to facility and the moderator of price to location, in addition to green practice have significantly influenced revisit intention. Second model is Model 4, where green service and service quality are the moderators of facility and price as the moderator of location have significantly influenced to revisit intention. Third model is Model 5, where service quality, price and green practice are the moderators of facility altogether with location have significantly influenced revisit intention.

show abstract

A green step forward: Eliciting consumers' purchasing decisions regarding green hotel accommodation in Australia

Cited by 58 publications

References 50 publications

Green Hotels – Exception or Norm?

Green Hotels – Exception or Norm?

Consumers’ Intention to Stay in Green Hotels in Australia: Theorization and Implications

Do Green Practices in the Hotel Attract Customer to Revisit? A Study in a Green Hotel in Surakarta

Contact Info

Product

Resources

About