A Global Picture of Extended Pharmacy Services, Perceptions, and Barriers Toward Its Performance: A Systematic Review

Abstract

Objective: The aims of this review were to observe extended services performed in the community pharmacy settings, perceptions among community pharmacists (CPs), general practitioners (GPs), and customers of these extended services and barriers toward its performance.Methods: A literature search was conducted, using Google Scholar as database, searching for full access texts. The inclusive texts fulfilled the inclusion criteria.Results: A total of 22 texts had been systematically reviewed, noting a wide range of extended services performed in community pharmacy settings. Medication counseling or review and promoting health educations were noted as the most extended services performed. It is also noted that CPs indicated that these extended services could establish working relationship with other health-care professionals. However, it is noted that among the barriers toward extended services were lack of knowledge, skills, and time to perform. Conclusion:As a conclusion, the community pharmacy practice is evolving, transforming into more patient-oriented even though there are some negative perceptions among the customers and GPs toward these extended services. Barriers to the performance of these extended services should be intervened.

Successful implementation and provision of enhanced and extended pharmacy services

“…Those services that fall within pharmacists' general scope of practice 29 are commonly referred to as advanced or enhanced services whereas those that require additional credentialing are referred to as extended services. 30,31 Examples of enhanced services in the Australian context are blood pressure and weight monitoring, asthma management, dispensing of opioid substitution therapies, provision of needles and syringes and in-pharmacy medication reviews, referred to as MedsCheck services. 8,32 Extended services involve activities such as conducting Home Medicines Reviews (HMRs), Residential Medication Management Reviews (RMMRs) or the relatively recently introduced pharmacist-administered immunisation services.…”

STARZ-DRP: Improving Efficiency of Patient Care in Community Pharmacies

“…In the writing paper, the scholars point out that there are a wide range of features, characters, and attributes among the people toward the CPs and the extended pharmacy services [6]. For example, they are not a regular shopper of the pharmacies [7] and they express complete disapproval of the CPs to criticize their lifestyles [7].…”

“…Scholars in the Universiti Sains Malaysia, Malaysia, have carried out, accomplished, and made a list of awareness among the people of extended pharmacy services [6]. They commerce the first part of the action, typically to achieve the aim by executing a systematic search of international literature reviews and studies, using Google Scholar as an electronic database, searching for open access articles, which point out the extended pharmacy services, perception of the extended services, and barriers toward the services, starting from January 2005 till January 2017.…”

Expanded Pharmacy Practice Implementation: Lessons from Remote Practice

“…Expanded pharmacy practice globally has shown potential to improve consumer access to healthcare and patient health outcomes [ 24 ]. In previous research, consumers and health professionals have reported some resistance to expanded practice, however, when focusing on rural Australia, pharmacists, consumers, health professionals and stakeholders are all supportive of expanded practice for rural and remote areas with an expected improvement in health for their local communities [ 3 , 15 , 16 , 17 , 18 , 24 ].…”