A Glimpse into the Sharing Economy: An Analysis of Uber Driver-Partners in Egypt

Rizk, Nagla

doi:10.2139/ssrn.2946083

Cited by 5 publications

(5 citation statements)

References 8 publications

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“…Second, the relative attractiveness of gig work likely differs across countries, depending on labour-market institutions and prevalent economic conditions. For example, that few London drivers were unemployed prior to joining Uber is consistent with previous studies of Uber drivers in Egypt and the United States (Hall and Krueger, 2018;Rizk, 2017). In France, however, a quarter of drivers were previously unemployed (Landier et al, 2016), which possibly reflates to extremely high rates of youth unemployment (Cahuc et al, 2013).…”

Section: Concluding Discussionsupporting

confidence: 82%

Uber happy? Work and well-being in the ‘Gig Economy’

et al. 2019

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SUMMARY We study the rise of the so-called ‘gig economy’ through the lens of Uber and its drivers in the United Kingdom. Using administrative data from Uber and a new representative survey of London drivers, we explore their backgrounds, earnings, and subjective well-being. We find that the vast majority of Uber drivers are male immigrants, primarily drawn from the bottom half of the London income distribution. Most transitioned out of permanent part- or full-time jobs and about half of drivers’ report that their incomes increased after partnering with Uber. After covering vehicle operation costs and Uber’s service fee, we estimate that the median London driver earns about £11 per hour spent logged into the app. But while Uber drivers remain at the lower end of the London income distribution, they report higher levels of life satisfaction than other workers. Consistent with a trade-off between evaluative and emotional well-being observed among the self-employed, they also report higher anxiety levels. We hypothesize that the higher life satisfaction among Uber drivers partly reflects their preferences for flexibility and the autonomy that the platform offers. We provide suggestive evidence showing that drivers who emphasize flexibility as an important motivation to join Uber also report higher levels of subjective well-being. However, a minority of drivers who report that they would prefer work as an employee report lower levels of life satisfaction and higher levels of anxiety. Overall, our findings highlight the importance of non-monetary factors in shaping the welfare of workers in the gig economy.

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Section: Concluding Discussionsupporting

confidence: 82%

Uber happy? Work and well-being in the ‘Gig Economy’

et al. 2019

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“…1 Since its inception, Uber has expanded to reach more than 450 cities in 75 countries (Rizk, 2017). In Egypt, the taxi industry is highly regulated.…”

Section: Data Collection Methodsmentioning

confidence: 99%

“…New services, such as Uber and Careem, which use mobile internet technology to connect passengers and drivers, have begun to compete with traditional taxis. Uber started operating in Egypt in 2014 and has been expanding exponentially since then (Rizk, 2017).…”

Section: Data Collection Methodsmentioning

confidence: 99%

The Effect of Corporate Social Responsibility on Customer Trust, Customer Satisfaction and Customer Loyalty: Uber service in Egypt

الدین¹,

الحسن²

2023

المجلة العربية للإدارة

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This study aims to provide in depth understanding of the direct and indirect effect of Corporate Social Responsibility (CSR) on customer satisfaction, customer trust and customer loyalty. Collected from 329 Egyptian people who used UBER service, data were analyzed using Smart PLS 3. Research results indicate that CSR has a direct effect on customer satisfaction, but no direct relationship has been found between CSR and customer trust and loyalty. Results also indicate that customer satisfaction influences both customer trust and customer loyalty and thus plays a mediating role in the relationship between CSR and customer trust and loyalty.

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“…Palen and Hughes (2007), following the work of Rakaw (1992), show that mobile phones allow mothers to be predictably available without being physically available, allowing remote mothering. With the emergence of ride-hailing platforms (using mobile applications), female drivers working with Uber and Careem report the flexible nature of the job as an important motivation to enter the labor market along with financial obligation (Rizk et al, 2018).…”

Section: Conceptual Frameworkmentioning

confidence: 99%

Narrowing the gender digital divide in Pakistan: Mobile phone ownership and female labor force participation

Amber

Chichaibelu

2023

Review Development Economics

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The unprecedented growth in access to mobile phones and smartphones has opened up new possibilities in the way people live and work. However, women in developing countries are unable to take advantage of this growth due to certain factors and socio-cultural norms that give rise to the gender digital divide. In this study, using the nationally representative Pakistan Social and Living Standards Measurement Survey (2019-2020), we investigate the gender and rural-urban (female) digital divide in a country with one of the most considerable digital divides. Furthermore, we employ an instrumental variable approach to study the effect of mobile or smartphone ownership on female labor force participation. The results indicate that institutional and sociocultural norms explain most of the ownership gap of mobile or smartphones between men and women. The instrumental variable approach demonstrates that mobile or smartphone ownership increases the participation of women in the labor force. We also find that the differences between observable characteristics, especially literacy and education, explain the rural-urban digital divide among females. Considering the importance of mobile or smartphone ownership in facilitating

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A Glimpse into the Sharing Economy: An Analysis of Uber Driver-Partners in Egypt

Cited by 5 publications

References 8 publications

Uber happy? Work and well-being in the ‘Gig Economy’

Uber happy? Work and well-being in the ‘Gig Economy’

The Effect of Corporate Social Responsibility on Customer Trust, Customer Satisfaction and Customer Loyalty: Uber service in Egypt

Narrowing the gender digital divide in Pakistan: Mobile phone ownership and female labor force participation

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