A framework Model to Enhance Communication Skills – An Experiment

Abstract

As social beings we need to communicate, and this need is emphatically felt in the current pandemic situation where we are forced to live in a state of unnatural isolation and unnatural restrictions Miscommunication is the cause of most of the communication break downs that happen. Healthy and effective communication therefore assumes paramount importance. Spoken language enables people to take an active role in social groups. This study focuses on creating awareness among learners that employers look for good communication skills whether online or offline, especially while recruiting fresh college graduates. The aim of the research is to identify the conversational shortcomings in students at the undergraduate level, which hinder their prospects in getting employment after they graduate. Against the backdrop of the current situation this study gains even more significance as now more than ever with jobs getting scarcer, the graduates seeking employment have to be more employment ready. The research concentrates on ways in which students could be trained in acquiring a repertoire of techniques, which will make them effective speakers. Having good communication skills can give a job aspirant an edge over other prospective employees. Mastery over the communication process cab be brought about by training in specific pragmatic structures and conversational strategies. This project aims to emphasize the point that successful conversational and interactive strategies can be taught through carefully graded modules. Though some research has been done in listening, speaking, reading and writing, not much has been done on conversational skills required by corporate employers who are inevitably going to employ fresh college graduates. The experiment was done using control group and experimental group, using before and after two group design. If such a training in healthy communication skills especially conversational niceties, is included in the curriculum itself, the students would definitely go on to do extremely well when they seek employment.