A Framework for Remote User Evaluation of Accessibility and Usability of Websites

Abstract

Abstract. The inclusion of participants that are representative of the diverse populations of users is essential for meaningful and useful evaluations of usability and accessibility on the web. This paper proposes the requirements and architecture for an automated tool suite to help manage the design and deployment of evaluations to these participants. A prototype implementation of this architecture that is being prepared is also discussed.

The STEP database through the end-users eyes—USABILITY STUDY

“…Two major settings commonly used for usability testing of applications are (1) laboratory experimental studies (2) field/ remote usability studies (Kaikkonen et al, 2005). Remote testing environment was deployed for STEP database to enable participants to provide feedback based on their experience with the database in a read world setting (Power et al, 2009). …”

Assisted Interaction Data Analysis of Web-Based User Studies

“…Power et al list a number of requirements that a remote user tool should meet to be able to conduct experimental sessions with users with disabilities [21]. Some of them are related to participants and other to researchers.…”

A practical application of SurveyMonkey as a remote usability‐testing tool

“…With automated approaches incorporated into asynchronous testing methods, such as recording where users click on a screen, evaluators may be able to collect data from more users simultaneously or in parallel "with little or no incremental cost per participant" (Bastien, 2010). Asynchronous remote testing also allows users to operate from their natural environment, which can provide designers with "a view of how their applications will be used in real environments after deployment and most importantly, an understanding of the impacts that different technologies will have on the web application after deployment" (Power et al, 2009). Thomsett-Scott (2006) found that with remote studies, it is easier to recruit participants, it may be possible to recruit a more diverse set of participants, evaluators can test a larger number of users, and participants spend less time away from their normal activities.…”