A framework for knowledge sharing in ERP system usage in small and medium enterprises: a preliminary review

Baker, Mohammad; Yusof, Zawiyah Mohammad

doi:10.1504/ijbis.2017.082041

Cited by 5 publications

(4 citation statements)

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“…The enterprise resource planning (ERP) system, a comprehensive, integrated system, has been increasingly utilized in most organizations (Bany Baker & Yusof, 2017). TAM posits that perceived usefulness and perceived ease of use of IT are significant determinants of its usage (Amoako-Gyampah & Salam, 2004), whereas Davis (Davis, 1989) argues that research on this model needs to address other variables affect core TAM variables, such as usefulness, ease of use, attitude and user acceptance.…”

Section: Clustermentioning

confidence: 99%

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Crespo¹,

Astudillo-Rodríguez²,

Chica-Contreras³

et al. 2023

Enfoque UTE

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Adopting an ERP system could become a task that does not necessarily lead to success. In this work, we have conducted a systematic review of the literature considering the technology acceptance model (TAM) in an exhaustive search of 11 scientific databases, applying the PRISMA method. A total of 341 articles were obtained, and 53 were selected as eligible. The Iramuteq tool under R was applied to perform text analysis to quantify the results. We conclude that the relevant factors to consider in implementing an ERP become the mitigation of computational anxiety. The literature identifies some strategies, such as adequate end-user formation programs, documentation, technical facilitation conditions, social influence, and organizational motivators.

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Section: Clustermentioning

confidence: 99%

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Crespo¹,

Astudillo-Rodríguez²,

Chica-Contreras³

et al. 2023

Enfoque UTE

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“…Penelitian Mustapha & Yu Ghee (2013) menemukan bahwa kepuasan kerja akan dipengaruhi oleh beban kerja dalam aktivitas sehari-hari karena adanya indikasi karyawan merasa lebih puas ketika diberikan beban kerja yang rendah. Kepuasan kerja yang rendah ditemukan pada beban kerja yang lebih tinggi sesuai dengan temuan dalam penelitian yang dilakukan Baker & Yusof, (2017). Tunggareni, Heni Susanti;Rochmah (2014) dalam penelitiannya menemukan bahwa tenaga keperawatan dengan beban kerja kategori sedang, cenderung memiliki tingkat kepuasan kerja yang lebih besar dibandingkan dengan beban kerja dengan kategori tinggi.…”

Section: Tinjauan Teoretis Dan Penelitian Sebelumnyaunclassified

Pengaruh Lingkungan Kerja, Budaya Organisasi dan Beban Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan BPJS Kesehatan Cabang Muaro Bungo; The Effect Of Work Environment, Organizational Culture And Workload on Job Satisfaction and Employees Performance of BPJS Health Branch Muaro Bungo

Kurniawan

2022

jwk

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There are few serious problems faced by BPJS Kesehatan such as inaccuracy in member’s data management, complicated system, mistreatment toward BPJS patients, and patients’ rejection in several hospitals for various reasons. These problems could be analyzed by scrutinizing the employee work satisfaction and performance which are affected by work environment, organization culture, and employee workload. This study aimed to determine the effect of the work environment, organizational culture and workload on job satisfaction and employee performance of BPJS Kesehatan Muara Bungo branch in 2020. This study was conducted using a quantitative statistical approach and collecting research data using questionnaire. The population in this study were all employees of BPJS Kesehatan Muara Bungo Branch Office, totaling 105 people and all of them were assigned as research respondents. The dependent variable was employee performance and job satisfaction, while the use of the independent variable consisted of the work environment, organizational culture, and workload. Structural Equation Model (SEM) was applied to analyze data for answering the research hypothesis. The findings in this study proved that the work environment, workload, and organizational culture affected on job satisfaction. Workload and organizational culture variables affected employee performance while the work environment variable did not affect performance. The test results of job satisfaction variables were known to have an influence on employee performance variables.

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“…In particular, KM strategies and tools can assist tourism organisations in their efforts to learn and address the challenges related to environmental change. In fact, KM is perceived as a key antecedent for the innovation capability of tourism organisations (Baker and Yusof 2017), whilst organisational learning can help tourism companies become more resilient and better able to cope with uncertainties derived from changes in environmental policies and regulations (Leta and Chan 2021).…”

Section: Introduction 11 Ecotourism Capital and Its Contribution To L...mentioning

confidence: 99%

Ecotourism Capital as an Enabler of Positive Change in Tourism Sustainability

Cubillas-Para,

DiChiacchio,

Cegarra-Navarro

et al. 2023

ECKM

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Despite a global commitment to minimise the impact of tourism on the environment and maximise its benefits for local communities, the pressure of tourism on natural resources is still increasing. In this context, ecotourism becomes key to safeguarding the integrity of the ecosystem while producing economic benefits that can ultimately encourage the conservation of the environment. However, despite its benefits, there is still a need to develop the market presence of ecotourism strategies and initiatives. Thus, tourists' positive intention toward ecotourism and organisations that seek to meet the demand of the increasingly environmentally conscious market are key to the success of ecotourism initiatives. In the context of the information era, organisations may create a trustworthy relationship with ecotourists by providing them with accurate and engaging information on their environmental policies and actions. This relationship may result in the emergence of a critical intangible asset such as eco-tourism capital as tourists' decisions are based on image, perception and recommendations from social groups. For organisations to benefit from eco-tourism capital, they should use social media to generate opportunities for eco-tourists to experience and appreciate nature, respect local cultures, support local communities and minimise and mitigate their negative impact on the environment. Based on the above, the aim of this study is to explore, via a descriptive analysis of data collected from international ecotourists, how social media can be used to create eco-tourism capital. To that aim, we explore factors relating to ecotourism knowledge, green trust, and exposure to information on social media provided by ecotourism service providers.

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A framework for knowledge sharing in ERP system usage in small and medium enterprises: a preliminary review

Cited by 5 publications

References 0 publications

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Technology Acceptance Model of ERP software in Small Business: A Systematic Literature review

Pengaruh Lingkungan Kerja, Budaya Organisasi dan Beban Kerja Terhadap Kepuasan Kerja Dan Kinerja Karyawan BPJS Kesehatan Cabang Muaro Bungo; The Effect Of Work Environment, Organizational Culture And Workload on Job Satisfaction and Employees Performance of BPJS Health Branch Muaro Bungo

Ecotourism Capital as an Enabler of Positive Change in Tourism Sustainability

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