A framework for evaluating and improving requirements specifications based on the developers and testers perspective

Oran, Ana Carolina; Santos, Gleison; Gadelha, Bruno; Conte, Tayana

doi:10.1007/s00766-021-00352-6

Cited by 2 publications

(8 citation statements)

References 51 publications

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“…Thus, system developers cannot fully absorb what users convey. Quite often, the context is simplified or distorted, resulting in unsatisfactory results (Holmström & Sawyer, 2011;Oran et al, 2021;Poels et al, 2013;Saghafi & Wand, 2020;Urquhart, 2001). We argue that limited understanding of the role and influence of narratives are contributing factors in this situation.…”

Section: Introductionmentioning

confidence: 90%

“…While the articles hinted at the presence of narrative characteristics, the characteristics were neither explicitly addressed nor mentioned, resulting in narratives not being incorporated into requirements elicitation studies. This causes concern since requirements elicitation is primarily a communicative activity, and many problems that later lead to ISD failures stem from human interactions (Appan & Browne, 2012;Oran et al, 2021). Therefore, the insights from narrative theory, as proposed by Fisher (1984) and Herman (2009), hold the potential to inspire the development of new approaches, methodologies, and techniques for requirements elicitation and subsequent development phases that consider the role of narratives.…”

Section: Recommendations For Future Workmentioning

confidence: 99%

“…4. The analysts not fully absorbing the users' conveyed information extends beyond requirements elicitation phase and continues throughout the development process (Oran et al, 2021;Rosenkranz et al, 2014). Analysts specify previously elicited requirements as development guidelines and specifications.…”

Section: Recommendations For Future Workmentioning

confidence: 99%

“…Fundamentally, requirements elicitation is dependent on human communication and knowledge transfer (Appan & Browne, 2012;Bano et al, 2019;Holmström & Sawyer, 2011;Palomeres et al, 2022;Oran et al, 2021;Rosenkranz et al, 2014). Developers try to understand the context and users' needs so that the system fits the situation (Kirsch & Haney, 2006;Poels et al, 2013).…”

Section: Introductionmentioning

confidence: 99%

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Narrativization in Information Systems Development

Raatikainen,

Pekkola,

Mäkelä

2023

Journal of Database Management

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People see the world and convey their perception of it with narratives. In an information system context, stories are told and collected when the systems are developed. Requirements elicitation is largely dependent on communication between systems designers and users. Thus, stories have a significant impact on conceptualizing future users' needs. This paper presents a literature review on how stories and narratives have been considered in central IS literature. Narrative-theoretical parameters are used as a lens to analyze the literature. This shows that explicit discussion is non-existent, and the characteristics are considered partially. The result is a biased and narrow understanding of the informants' needs and wishes. This may be significant in the requirements because narratives are not as simple a form of communication as is usually assumed. It is proposed that better understanding narratives would equip systems analysts with an in-depth understanding about the nuances inherent in communication when communicating with users.

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Section: Introductionmentioning

confidence: 90%

Section: Recommendations For Future Workmentioning

confidence: 99%

Section: Recommendations For Future Workmentioning

confidence: 99%

Section: Introductionmentioning

confidence: 99%

See 2 more Smart Citations

Narrativization in Information Systems Development

Raatikainen,

Pekkola,

Mäkelä

2023

Journal of Database Management

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“…The term "mental model" originates from the fields of cognitive psychology and human-computer interaction (HCI) [5,6]. In [7], authors argued that "a mental model represents a person's thought process for how something works, i.e., a person's understanding of the surrounding world." For practical use, mental models require some physical representation, commonly verbal or spatial [8,9].…”

Section: Analysis Of Recent Researchmentioning

confidence: 99%

Applying Mental Models to Making Controlled Critically Safe Decisions in It Project Management

Радюк¹,

SKRYPNYK²,

KARLECHUK³

2021

Herald KhmNU

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Over the past decades, numerous researchers and practitioners have focused on the use case modeling for information technology project management. However, few studies have examined ways to improve the discovery phase of an information technology project through modifying use case diagrams. In this work, a mental model approach is suggested to integrate a visualization stage into the discovery phase by creating a conceptual mental model before constructing the use case diagram. It has been established that designing a mental model by visualizing the end user’s needs improves the ability of junior analysts to capture, analyze, and determine the user and functional requirements of information systems. Moreover, junior business analysts can extrapolate from the workflow presented in the conceptual mental model to determine the system’s actions to benefit the associated actor, which must appear in the use case diagram. The paper describes the design of user precedents through a conceptual mental model. Altogether, the proposed approach’s effectiveness in capturing, analyzing, and determining the requirements of information systems is measured in terms of accuracy, completeness, and simplicity.

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A framework for evaluating and improving requirements specifications based on the developers and testers perspective

Cited by 2 publications

References 51 publications

Narrativization in Information Systems Development

Narrativization in Information Systems Development

Applying Mental Models to Making Controlled Critically Safe Decisions in It Project Management

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