A Framework for Cloud Based E-Government from the Perspective of Developing Countries

Abstract

Despite significant efforts to initiate electronic government projects, developing countries are still struggling to reap the benefits of using e-government services. An effective implementation of e-government infrastructure is necessary to increase the efficiency and transparency of the government services. There are several studies that observed causes like lack of infrastructure support, lack of payment gateway and improper e-government service delivery channel as main barriers to a wider adoption of e-government services. The main contribution of this research is to propose a cloud-based G2G (Government-to-government) e-government framework for a viable e-government solution from the perspective of developing countries. We have introduced a list of concepts and a systematic process to guide the implementation of e-government project based on the government's vision, goals, chosen services through the service delivery channel to the appropriate cloud service and deployment model. We have used Nepal as a context of the case study and applied the framework to a real e-government project of driving licensing department using action research methodology. The results from the study show that the G2G approach of e-government implementation would be the best for providing effective government services to the stakeholders of developing countries. The proposed framework also supports a smooth integration of government services and reduces the time of the overall project.

Governmental Stakeholders Impact on Construction Projects in Oman

“…The results from using this model revealed that the adoption of the model provided an effective government services to the stakeholders of developing countries. Moreover, the proposed model promotes a smooth integration of government services and thus cuts the time of overall projects which revealed a considerable improvement in the performance (Joshi et al 2017). (Ali et al 2018), proposed a platform to aid the government in overcoming the challenges which are confronting the data accessing and approval process.…”

Examining the predictive relevance of security, privacy risk factors, and institutional logics for e‐government service adoption

“…Notwithstanding the positive and collective view associated with security and privacy risk factors, the South African Government faces practical challenges in terms of the low adoption rate of its e-government services. Over the past 10 years, there had been a steady increase of research in South Africa, exploring citizens' e-government services adoption (Adiyarta et al, 2017;Angst et al, 2017;Joshi et al, 2017;Kaisara & Shaun, 2009;Kandeh et al, 2018;Sutherland, 2017). However, there was still a noteworthy concern that while there was an interest in e-government services, little evidence existed to demonstrate the extent to which the perceptions of security and privacy risks were influenced by institutional logics in terms of the adoption of e-government services (Kandeh et al, 2018;Li et al, 2017;Munyoka & Maharaj, 2019;Sutherland, 2017;Thornton & Ocasio, 2008;Trepte et al, 2017).…”

A Systematic Literature Review on Existing Digital Government Architectures: State-of-the-Art, Challenges, and Prospects

“…discovery, One-stop service delivery Digital Government One-stop Portal (González et al 2012;Sedek et al 2013;Sedek et al 2011;Machado and Parente de Oliveira 2011;Sedek et al 2012;Anthopoulos et al 2010;Joshi et al 2017) It is responsible to provide centralized Digital Government services to service consumers, including citizens and state organizations via a single access point.…”

“…In the context of the Digital Government, some particular requirements or concerns must be taken into account, not only during the implementation phase but also at the early design or architecture modeling phases Meneklis and Douligeris (2007). Literature sheds light on the failure's cause, which is ineffective project management, unrealistic planning Anthopoulos et al (2016), lack of adequate ICT infrastructure Joshi et al (2017), and a significant difference between project design and the reality and corresponds to current technological changes and reduces complexity and confusion surrounding Digital Government implementation. Furthermore, the outcomes could provide practitioners with some insights geared towards strategic business goals formulation.…”