A feasibility evaluation on the outsourcing of quality testing and inspection

Choi, Min-Soo; Brand, Michael C.; Kim, Jinu

doi:10.1016/j.ijproman.2007.11.003

Cited by 10 publications

(7 citation statements)

References 5 publications

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“…Numerous studies on outsourcing have been reported in recent years, mainly covering issues of product quality (Arya et al 2008, Choi et al 2009, Ni et al 2009) manufacturing flexibility (Kaya 2011), product unit cost (Tsai andLai 2007, Ni et al 2009) and delivery schedules (Lee andSung 2008, Choi andChung 2011). In contrast, our paper shifts the focus towards finding suitable suppliers with the objective of adequately protecting a company's crucial product/process knowledge.…”

Section: Review Of Relevant Literaturementioning

confidence: 96%

Supplier selection for outsourcing from the perspective of protecting crucial product knowledge

Wu¹,

Li²,

Chu³

et al. 2013

International Journal of Production Research

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This paper considers the supplier selection problem in terms of the characteristics of the products/processes to be outsourced. Emphasis is placed on the possible risk that may arise in sharing or transferring crucial product/process knowledge to suppliers during outsourcing. Two indices are employed to assess the suitability of a supplier for outsourcing a product/process. The first measures the supplier's capability for technological innovation in the products for which they offer outsourcing services, and includes investment in R&D projects and the ratio of R&D personnel to the total work force. The second index measures the supplier's practices in protecting its clients' intellectual property rights, and includes corporate image, track record in protecting clients' intellectual property rights, and compliance with internal and external requirements. These two indices are then used to classify suppliers into four major groups, which are in turn assigned to classes of components/ processes depending on their strategic importance and vulnerability -a portfolio approach. The proposed portfolio approach has been validated via a substantial empirical study involving data for 401 parts, 216 suppliers, and 36 manufacturing companies operating in China.

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Section: Review Of Relevant Literaturementioning

confidence: 96%

Supplier selection for outsourcing from the perspective of protecting crucial product knowledge

Wu¹,

Li²,

Chu³

et al. 2013

International Journal of Production Research

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“…Integrated with linguistic processing. Choi et al(2009) Evaluated the feasibility of outsourcing testing and inspection activities in construction work.…”

Section: Further Observationsmentioning

confidence: 99%

A review of applications of Analytic Hierarchy Process in operations management

Subramanian

Ramanathan

2012

International Journal of Production Economics

480

218

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“…After the testing activities has been completed, the testing outcomes are evaluated through quality assessment in order to determine whether or not the project objectives are met [32]. The client has the right to reject the outcomes, particularly if they do not meet the stipulated criteria or expectation.…”

Section: Related Work and Backgroundmentioning

confidence: 99%

A Qualitative Empirical Investigation of Contributing Success Factors for Software Testing Outsourcing Projects

Ismail

Razali

2015

Jurnal Teknologi

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Software testing outsourcing is becoming attractive among organisations that desire to gain high quality products within reasonable cost while allowing testing experts to assure its quality. Despite these promising advantages however, organisations have yet to learn the factors that contribute to such projects’ success. The necessary planning and actions could not thus be taken towards the effort. Consequently, software testing outsourcing projects still fail. This study aimed to address this concern by collating the factors from previous research. The investigation continued by confirming the factors besides discovering other relevant factors from software testing practitioners. This study adopted qualitative approach where it employed semi-structured interviews involving five practitioners, who represented both client and vendor. The data were analysed using content analysis. The results show that there are two aspects to be considered, namely Process and People. The former contains nine factors and the latter comprises four factors. Each factor has specific elements, which delineates the characteristics or roles that it owns. The findings provide practitioners with understanding of conducting software testing outsourcing projects effectively.

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A feasibility evaluation on the outsourcing of quality testing and inspection

Cited by 10 publications

References 5 publications

Supplier selection for outsourcing from the perspective of protecting crucial product knowledge

Supplier selection for outsourcing from the perspective of protecting crucial product knowledge

A review of applications of Analytic Hierarchy Process in operations management

A Qualitative Empirical Investigation of Contributing Success Factors for Software Testing Outsourcing Projects

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