“…Many others have noted the inconsistency and ambiguity associated with the term (Merchant, 1985;Merchant, 1998), none more so than Rathe (1960) who identified 57 variants at a time when management control was said to be a relatively simple concept. The importance of effective project control has been highlighted, both in general (Cicmil, 1997;Avison et al, 2001;Rozenes et al, 2006), and specifically in ISD projects (Henderson & Lee, 1992;Kirsch, 1997;Whittaker, 1999;Schmit et al, 2001;Kirsch et al, 2002;Choudhury & Sabherwal, 2003;Chiang & Mookerjee, 2004;Chow & Cao, 2008), and has been shown to 'play a major role as the cause of project failures' (De Falco & Macchiaroli, 1998).…”