A design taxonomy for eliciting customer requirements

Morris, Linda J.; Stauffer, Larry A.

doi:10.1016/0360-8352(94)90358-1

Cited by 15 publications

(6 citation statements)

References 1 publication

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“…The taxonomic approach to requirement management has attracted much attention [66]. Information collected in a taxonomy is easy to manage and can ultimately be capitalized upon to improve product definition.…”

Section: Requirement Classificationmentioning

confidence: 99%

“…Morris and Stauffer [66] develop a methodology of organizing specifications in engineering (MOOSE) to assist design teams in organizing and managing requirement information during product definition. The MOOSE taxonomy provides a hierarchy of design issues that are used to translate qualitative requirements into design specifications.…”

Section: Requirement Transformationmentioning

confidence: 99%

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Customer Requirement Management in Product Development: A Review of Research Issues

Jiao

Chen

2006

Concurrent Engineering

165

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The importance of customer requirement management in product development has been well-recognized in both academia and industry alike. This article provides a comprehensive review of the state-of-the-art research in this field. Customer requirement management entails various issues related to requirement elicitation, analysis, and specification, as well as the requirement management process. With respect to a holistic view of customer requirement management, key challenges and future research directions are identified.

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Section: Requirement Classificationmentioning

confidence: 99%

Section: Requirement Transformationmentioning

confidence: 99%

Customer Requirement Management in Product Development: A Review of Research Issues

Jiao

Chen

2006

Concurrent Engineering

165

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“…Thus it is necessary to prioritize the customer requirements obtained in the last step according to certain metrics. For requirement prioritization, there are many possible solutions, such as Forced Choice Exercise [17], Requirements Taxonomy [18,19], conjoint analysis [20], and Analytic Hierarchy Process (AHP) [21], reported in the literature. In the proposed model, the widely used and proven AHP method is adopted.…”

Section: Customer-desires-in-terms-ofrequirements Phasementioning

confidence: 99%

Application of Function Deployment Model in Decision Making for New Product Development

Yung

Kwan

et al. 2006

Concurrent Engineering

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In this study, a novel model called Function Deployment Model (FDM) for decision making in new product development is introduced. To demonstrate its usefulness pragmatically, the model is applied to the design problem of development of the micro/nano injection molding machine. Based on the Quality Function Deployment (QFD) technique, this model translates the customer needs to engineering characteristics. An Analytic Hierarchy Process (AHP) is used to prioritize customer requirements while a Linear Programing (LP) optimization method is used to determine the feasible solution of the design variables within limited resources. Also, a program with a tailor-made graphical user interface (GUI) using MATLAB library and Microsoft Component Object Model (COM) technology is implemented to guide the design engineers to employ the proposed methodology for decision making.

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“…After acquiring the possible and impossible need or desire of customers in terms of requirements, they can be classified by methods such as Forced Choice Exercise [Newman (1998)], or 3 types of quality management tools (Affinity diagram/tree diagram/matrix diagram) [Sage and Rouse (1999)], or Requirements Taxonomy [Gershenson and Stauffer (1999); Morris and Stauffer (1994)]. If many requirements are acquired, the Analytic Hierarchy Process (AHP) method can be used to prioritize the requirements [Saaty (2006)].…”

Section: Customer-desires-in-terms-of-requirements Phasementioning

confidence: 99%

Function Deployment Model for Continuous and Discontinuous Innovation Product Development

Ko¹,

Yung²

2006

Int. J. Innovation Technol. Management

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This paper proposes the use of a Function Deployment Model (FDM) for continuous and discontinuous innovation product development. To demonstrate its usefulness in a real situation, the model was applied to the design problem of a multi-function sampling instrument used in the ESA (European Space Agency) Beagle2 Mars Express mission. The proposed model is based on Quality Function Deployment (QFD) techniques for translating customer needs to engineering characteristics. An Analytic Hierarchy Process (AHP) is used to prioritize customer requirements while a Linear Programming (LP) optimization method is used to determine the feasible solution of the design variables within limited resources. An application of the new model is made on a real life example to show the proposed model's ability and its applicability to other disciplines.

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A design taxonomy for eliciting customer requirements

Cited by 15 publications

References 1 publication

Customer Requirement Management in Product Development: A Review of Research Issues

Customer Requirement Management in Product Development: A Review of Research Issues

Application of Function Deployment Model in Decision Making for New Product Development

Function Deployment Model for Continuous and Discontinuous Innovation Product Development

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