Abstract:Background: With the outbreak of COVID-19 disease to reduce the risk of disease transmission, increasing the level of automation (LoA) in manufacturing and services is the concern of many managers. Objectives: The purpose of this article is to provide a new definition of LoA, considering the increasing use of enterprise resource planning (ERP) systems and modern technologies such as blockchain and the internet of things (IoT). Methods: First, different generations of ERP systems were studied and three componen… Show more
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