A cross-sector review on the use of value stream mapping

Shou, Wenchi; Wang, Jun; Wu, Peng; Wang, Xiangyu; Chong, Heap‐Yih

doi:10.1080/00207543.2017.1311031

Cited by 97 publications

(99 citation statements)

References 82 publications

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“…Existen diferentes versiones de VSM (Dinis-Carvalho et al, 2018;Hines & Rich, 1997;Shou et al, 2017), aunque nosotros nos centraremos en la que proponen Rother y Shook (1998) que, probablemente, sea la más extendida en entornos industriales vinculados a mejora continua, aunque no tenemos evidencia de que sea así en otros contextos. La principal peculiaridad de la versión de Rother y Shook (1998) es que muestra de forma gráfica, en un mismo diagrama, el flujo de información y el flujo de materiales (Lucherini & Rapaccini, 2017;Shou et al, 2017;Vidal-Carreras et al, 2015) necesario para completar un proyecto, un producto o un servicio (Bevilacqua et al, 2014;Lucherini & Rapaccini, 2017). Además, es muy intuitivo y fácil de entender, incluso por personas no técnicas (Lucherini & Rapaccini, 2017).…”

Section: Antecedentes Para La Revisión Sistemáticaunclassified

“…No obstante, existen versiones adaptadas que permiten representar, de forma específica, todos los elementos e intersecciones de una cadena de suministro en la que intervienen varias plantas y/u organizaciones. Habitualmente, el uso de VSM está vinculado a entornos de producción ajustada (lean manufacturing) (Vidal-Carreras et al, 2015) o implantaciones de mejora continua (Shou et al, 2017).…”

Section: Antecedentes Para La Revisión Sistemáticaunclassified

“…Some focus on analyzing several sectors, predominantly manufacturing. Previous research seems to indicate that the VSM allows the transparency of the process to improve by making it much more understandable for the agents involved in it (Shou et al, 2017;Vidal-Carreras et al, 2015); reduce process times (lead times) (Shou et al, 2017) and inventories (Shou et al, 2017). However, these results come mostly from repetitive manufacturing contexts (linked to the automotive or consumer electronics sectors, or their auxiliary industries), and normally from Anglo-Saxon countries.…”

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confidence: 99%

“…The VSM version that we have chosen is usually applied via standardized symbols (Lucherini & Rapaccini, 2017;Vidal-Carreras et al, 2015) following a 4-stage procedure (Rother & Shook, 1998;Shou et al, 2017): 1) select a product family (each VSM represents a family of sufficiently homogeneous products to represent the process); 2) draw the current VSM; 3) model the improved process by drawing the desirable future VSM; 4) implement actions to obtain a similar process to the future VSM. These four stages can be split into eight in other implementation versions (Tapping, 2007;Tapping et al, 2002;Tapping & Shuker, 2003).…”

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confidence: 99%

“…These four stages can be split into eight in other implementation versions (Tapping, 2007;Tapping et al, 2002;Tapping & Shuker, 2003). The above procedure allows value-added (VA) and nonvalueadded (NVA) activities and initiating actions to be identified to improve the proportion of VA versus NVA (Bevilacqua et al, 2014;Shou et al, 2017;Vidal-Carreras et al, 2015). Our goal is to include any healthcare level (primary care, secondary care -medical Introducción Desde hace unos años se viene aplicando el concepto de producción ajustada (lean manufacturing) en el sector de servicios sanitarios (centros de atención primaria o de especialidades y hospitales).…”

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Protocol: Value Stream Maping in Healthcare. A systematic literature review

Marín-García

Vidal-Carreras

Sabater

et al. 2019

Work. pap. oper. manag.

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Until 2016, very few works had investigated the use of the VSM. With this research, we will discover if the situation has changed in the last 3 years. In the lean manufacturing context, different techniques that help the continuous improvement process can be used () that aims to promote research transparency and replication. The concepts investigated in it are defined (VSM and health services sector), a research niche is justified, and the search and codification procedure of the systematic literature review is established. Although there are different versions of the VSM (Dinis-WPOM, Vol 10 Nº2 (36-54) 37 specialists, hospitals, referral centers for rare diseases, and geriatric or disability care). We wish to explore the use in organizations of any country worldwide whose ownership is public, private or a nonprofit foundation. We will focus on patient health services. We will not include the pharmaceutical industry or the operation of governmental or nongovernmental public health structures (e.g. ministries, the Red Cross or similar). Different literature reviews on the VSM have been published. Some focus on analyzing several sectors, predominantly manufacturing. Previous research seems to indicate that the VSM allows the transparency of the process to improve by making it much more understandable for the agents involved in it (Shou et al., 2017;Vidal-Carreras et al., 2015); reduce process times (lead times) (Shou et al., 2017) and inventories (Shou et al., 2017). However, these results come mostly from repetitive manufacturing contexts (linked to the automotive or consumer electronics sectors, or their auxiliary industries), and normally from Anglo-Saxon countries. There do not seem to be enough publications in order to generalize these results to all kinds of contexts. Some publications reveal that the barriers from using such tools can overcome facilitators in public service contexts (Marin-Garcia et al., 2018b). Very few reviews have focused specifically on the VSM and the health services sector (Nowak et al., 2017;Vidal-Carreras et al., 2015). Both conclude that there is not enough material to provide evidence for and a conclusive answer to our research questions. The systematic review that we propose in this protocol intends to answer (in a future publication) the following questions: 1) what is the VSM research gap that applies to the health services sector that currently exists?; 2) is the VSM being used in hospitals or other health centers?; 3) what VSM version is common in health sector publications?; 4) collect examples of the VSM in hospitals/heath centers; 5) how was the VSM used in the hospitals/health centers that have applied it?; 6) what problems and/or difficulties have arisen while drawing the VSM or after drawing it? Different programs will be used for the bibliometric analysis (see details in Marin-Garcia and Alfalla-Luque (2019)). First, the R Bibliometrix package (Aria & Cuccurullo, 2017;Garfield, 2004;Wulff Barreiro, 2007) and also the suitability of SciMAT (Cobo et al., 2012;Santana & Lo...

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Section: Antecedentes Para La Revisión Sistemáticaunclassified

mentioning

confidence: 99%

mentioning

confidence: 99%

mentioning

confidence: 99%

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Protocol: Value Stream Maping in Healthcare. A systematic literature review

Marín-García

Vidal-Carreras

Sabater

et al. 2019

Work. pap. oper. manag.

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A tentative integration of value stream mapping (VSM) and BPMN for improved process mapping

Soliman

Esteves

Trevisan

et al. 2022

Knowl Process Manag

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To promote knowledge management and operations improvement, companies and organizations use different tools to map and analyze their processes, such as Value Stream Mapping (MFV) and Business Process Modeling and Notation (BPMN). However, each of these techniques has advantages and limitations, often requiring the same process to be mapped in more than one notation. To overcome this issue, this research aimed to explore how VSM and BPMN can be integrated for improving process mapping. Initially, we selected a business process for case study and mapped it with both VSM and BPMN notations. Then, we drawn a new process map using a tentative hybrid notation proposed by the authors that combine elements from both BPMN and VSM in a single depiction. For each process instantiation, we analyzed how the selected notation influences comprehension, treatment of complex processes, continuous improvement, and the use of performance metrics. Results show that the hybrid BPMN‐VSM notation has the potential to overcome many limitations reported in literature regarding the individual use of VSM or BPMN, while preserving the most valued characteristics of both. Although further developments are still necessary, the use of the proposed hybrid notation proved to be a promising alternative for mapping complex processes. To our knowledge, this is the first attempt to explore the possibility of a hybrid notation inspired from BPMN and VSM.

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