Abstract:This research confirms the empirical test of Hunt and Vitell's (1986) General Theory of Marketing Ethics by Mayo and Marks (1990) across four cultures. Using path analysis, the core relationships of the general theory of marketing ethics, as originally tested by Mayo and Marks (1990) were successfully replicated using over 1500 students from seven universities in the US, Canada, Netherlands, and Australia. "Tomorrow's managers" appear to use a more deontological approach to making ethical judgments about perso… Show more
“…[and] the relationship between judgments and intentions to adopt an ethical alternative is attenuated when its implementation does not result in a preferred consequence" (p. 163). Donoho et al (1999) replicated Mayo and Marks's (1990) research across four different national populations, finding evidence consistent with Mayo and Marks's original results.…”
“…[and] the relationship between judgments and intentions to adopt an ethical alternative is attenuated when its implementation does not result in a preferred consequence" (p. 163). Donoho et al (1999) replicated Mayo and Marks's (1990) research across four different national populations, finding evidence consistent with Mayo and Marks's original results.…”
“…Hunt and Vasquez-Parraga (1993) study found gender as a personal characteristic that shapes managers' ethical decisions. Burns and Kiecker (1995), Donoho et al (1999), Mayo and Marks (1990), Menguc (1998), andVitell et al (2001) studied the impact of deontological versus teleological orientations of the decision maker. Bommer et al (1987) proposed a normative ethical decision model and argued that individual attributes of the decision maker, the work environment, professional environment, personal environment, social environment, and government/legal environment affect ethical/unethical behavior.…”
“…Ethical issues in social media embraces identity, privacy, surveillance, friending, and user exploitation (Donoho et al, 2001) on the other hand consumer behaviour have also attracted considerable attention in the last few decades (Al-Khatib et al, 1997;Singhapakdi et al, 1999;Wood, 2017). However, there are limited empirical studies focusing on ethical issues associated with social media engagement and their effects on consumer preferences.…”
The purpose of this paper is to investigate ethical nature of social media engagement of companies and examines whether or not ethical perception of customers about the companies based on their social media activity and their actual ethical performance make an impact on consumer preferences. Social media engagement of preferred brands/companies and customers is analysed from the perspective of ethics, ethical behaviour, and ethical perception. One of the major findings of this research is that ethical performance positively affects consumer preferences. According to data analysis ethical policies and social media engagement of companies, have direct effects on ethical performance, thus ethical performance positively affects consumer preferences. Moreover, the research indicates that consumer awareness of ethical practices positively affects consumer preferences. The effects of ethical policies on ethical performance are also examined in this research and a positive direct relationship has been disclosed. The research also reveals the positive relationship between social media engagement and consumer awareness.
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