A Critical Comparison of Alternative Distribution Configurations in Omni-Channel Retailing in Terms of Cost and Greenhouse Gas Emissions

Tappia, Elena

doi:10.3390/su10020307

Cited by 23 publications

(20 citation statements)

References 31 publications

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“…Apart from conceptual studies reflecting on available knowledge and literature on the topic [20,23,27,[30][31][32], the product-specific case-study approach is common. In particular, clothing [22,[33][34][35] and electronics [25,28,36] are investigated most. Specifically analysed in these studies are greenhouse gas emissions, carbon emissions or CO 2 emissions [19,21,[26][27][28][29][30][31]33,34,[36][37][38][39] and energy consumption, energy usage or energy demand [32].…”

Section: Environmental Assessment Of Retail-related Transport and Logisticsmentioning

confidence: 99%

How Does Consumers’ Omnichannel Shopping Behaviour Translate into Travel and Transport Impacts? Case-Study of a Footwear Retailer in Belgium

et al. 2019

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Retailers and consumers are increasingly “omnichannel”. This means that retailers offer multiple integrated offline and online channels to their customers, while consumers use multiple offline and online channels throughout their shopping journeys. In these shopping journeys, consumers can travel for researching, testing, receiving and returning activities related to a purchase, next to the purchasing itself. It is unclear how such omnichannel consumer behaviour materialises in practice. This information is important for practitioners from retail as well as for society, not in the least because of the environmental impact that shopping trips generate. Existing environmental assessments of retail-related transport and logistics do not account for consumers’ omnichannel shopping and travel behaviour. To fill this gap in research, we set up a case-study collaboration with an omnichannel footwear retailer in Belgium. We collected data on logistics and consumer flows and analysed this data to determine the CO2 footprint. Our research results in six profiles, of which “the online shopper” that shops online and receives its purchase at home or at a collection point generates the lowest impact. However, when online shoppers travel to stores prior to their e-purchase and become “showroomers”, the external CO2 costs double compared to “traditional shoppers” that carry out all shopping activities in-store and are more than eight times higher compared to “online shoppers”. Although the case-study context should be taken into account (e.g., in terms of product type, retailer type and geography), a sensitivity analysis demonstrates the robustness of our results.

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Section: Environmental Assessment Of Retail-related Transport and Logisticsmentioning

confidence: 99%

How Does Consumers’ Omnichannel Shopping Behaviour Translate into Travel and Transport Impacts? Case-Study of a Footwear Retailer in Belgium

et al. 2019

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“…In addition, it is shown that when looking after the environment is good for profit [90], and to get the loyalty of customers [60,91]. The economic and environmental aspects cannot be differentiated [92,93]; it is an intangible experience which consumers perceive [94].…”

Section: Case Studies' Analysismentioning

confidence: 99%

Mapping Research on Customer Centricity and Sustainable Organizations

et al. 2020

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Firms are increasingly organized around the client. At the same time, there is customer pressure on green and sustainable organizations. The purpose of this paper is to map the current state of the research in the domain of customer-centric organizations from a sustainability perspective. We conducted a bibliometric analysis from published documents between 1990 and 31 July 2020. Key findings indicate that research on customer centricity and sustainability has increased in recent years, finding some trends and that the topic is structured into three clusters: (1) Sustainable Development, Customer-Centric Perspective, and Sales; (2) Sustainability and Commerce; and (3) Customer-Centricity and Sustainability Trends. The implementation of a bibliometric methodology and the focus given to the definition, the relationships, and the evolution of the three main clusters within the topic are the characteristics that differentiate our study from other publications or reviews in the field of research. In addition, all the documents that refer to practical cases were identified, and the main ones were analyzed, to provide highlights to practitioners who aim to deploy the customer centricity approach in their firms from a sustainable perspective and seeking that the corporate purpose is followed.

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“…Perotti et al [ 16 ] studied the strategies of green supply chain practices (GSCP) to improve company performance from a low-carbon logistics point of view. Melacini et al [ 17 ] found that the search for synergies between traditional and online flows in both transport activities and warehouse is a key factor for economic and environmental sustainability. Their research is of great significance for promoting the sustainable development of enterprises and the construction of a green economy system [ 17 ].…”

Section: Literature Reviewmentioning

confidence: 99%

“…The VRP is an NP-hard problem [ 33 ]. An exact algorithm is difficult to use to solve large-scale VRP, so lots of scholars usually use a metaheuristic algorithm to solve it [ 1 , 2 , 3 , 4 , 5 , 6 , 7 , 8 , 9 , 10 , 11 , 12 , 13 , 14 , 15 , 16 , 17 , 18 , 19 , 20 , 21 , 22 , 23 , 24 , 25 , 26 , 27 , 28 , 29 , 30 , 31 , 32 , 33 , 34 , 35 , 36 , 37 , 38 , 39 , 40 , 41 , 42 , 43 , 44 , 45 ]. For example, the survey of metaheuristics for the VRP by Gendreau et al [ 36 ] shows that a tabu search (TS) algorithm emerges as the most effective approach.…”

Section: Literature Reviewmentioning

confidence: 99%

A New TS Algorithm for Solving Low-Carbon Logistics Vehicle Routing Problem with Split Deliveries by Backpack—From a Green Operation Perspective

Xia

Zhuo

Tsai

et al. 2018

IJERPH

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In order to promote the development of low-carbon logistics and economize logistics distribution costs, the vehicle routing problem with split deliveries by backpack is studied. With the help of the model of classical capacitated vehicle routing problem, in this study, a form of discrete split deliveries was designed in which the customer demand can be split only by backpack. A double-objective mathematical model and the corresponding adaptive tabu search (TS) algorithm were constructed for solving this problem. By embedding the adaptive penalty mechanism, and adopting the random neighborhood selection strategy and reinitialization principle, the global optimization ability of the new algorithm was enhanced. Comparisons with the results in the literature show the effectiveness of the proposed algorithm. The proposed method can save the costs of low-carbon logistics and reduce carbon emissions, which is conducive to the sustainable development of low-carbon logistics.

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A Critical Comparison of Alternative Distribution Configurations in Omni-Channel Retailing in Terms of Cost and Greenhouse Gas Emissions

Cited by 23 publications

References 31 publications

How Does Consumers’ Omnichannel Shopping Behaviour Translate into Travel and Transport Impacts? Case-Study of a Footwear Retailer in Belgium

How Does Consumers’ Omnichannel Shopping Behaviour Translate into Travel and Transport Impacts? Case-Study of a Footwear Retailer in Belgium

Mapping Research on Customer Centricity and Sustainable Organizations

A New TS Algorithm for Solving Low-Carbon Logistics Vehicle Routing Problem with Split Deliveries by Backpack—From a Green Operation Perspective

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