A Critical Analysis of e-Government in Zambia

The adoption of e-Government programmes in Africa have been occasioned by the desire to improve public service delivery and to further enhance the government-citizen relationship through provision of access to information. Key to e-Government is information- its creation, management, and uploading onto a defined platform; its consistent updating and archiving; and its access by citizens irrespective of their level of education, social standing, or geographical location. The main outcome of e-Government is enhanced accountability of the governance process. Accountability in e-Government is a value-add to the government-citizen relationship in that citizens become assured that government will account to them as collaborators in the governance process. The reality in Africa is that the adoption of e-Government on its own is unlikely to yield the needed accountability mechanism. This chapter argues that an e-Government programme in Africa, supported by Freedom of Information and records management will result in governance which is both accountable and integral.

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Approaches to Development in M4D Studies

Svensson

Larsson

2015

Promoting Social Change and Democracy Through Information Technology

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There is no doubt that the proliferation of mobile phones in developing regions has opened up a range of possibilities and new avenues for individuals, governments, development agencies and civil society organisations. But we also know that development is a disputed concept and conveys a range of different connotations. Therefore in this chapter we examine the areas, where mobile phones are discussed as vehicles for development (i.e. M4D), and how mobile communication is related to the idea(s) of development today. To examine this, we have reviewed M4D articles in three major conference series and open source journals during 2008-2012. Three dominant areas of M4D emerge out of our sample: livelihood, health and civic participation. We find that M4D is largely based on an economic understanding of development and biased towards techno-determinism. We conclude this chapter by suggesting a future path for studying the impact of mobile communication in developing regions, something what we label as a dialectical approach.

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A Critical Analysis of e-Government in Zambia

Cited by 4 publications

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A critical analysis of Zambia's e-govemment adoption

A critical analysis of Zambia's e-govemment adoption

Freedom of Information and Records Management

Approaches to Development in M4D Studies

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