A COVID-19-era rapid review: using Zoom and Skype for qualitative group research

Boland, Jill H.; Banks, Sarah; Krabbe, R; Lawrence, Steven J.; Murray, Timothy G.; Henning, Th.; Vandenberg, Miriam

doi:10.17061/phrp31232112

Cited by 61 publications

(56 citation statements)

References 35 publications

Supporting

Mentioning

Contrasting

Order By: Relevance

“…Staff members who were new, work night shifts, weekends, part-time or casual may have had limited opportunities to work with VCPS over the three months prior to the focus groups. Further, on-line focus groups have been found to limit the researcher's ability to establish rapport and facilitate open discussion potentially limiting responses in this study [31]. However, support for the VCPS and the way it was run was consistent across all focus groups.…”

Section: Discussionmentioning

confidence: 80%

“This is streets ahead of what we used to do”: Staff perceptions of virtual clinical pharmacy services in rural and remote Australian hospitals

Allan¹,

Webster²,

Chambers³

et al. 2021

Preprint

View full text Add to dashboard Cite

Background: The use of medications is the most common intervention in healthcare. However, unsafe medication practices and medication errors are a leading cause of injury and avoidable harm in healthcare systems across the world. A Virtual Clinical Pharmacy Service (VCPS) was introduced in rural and remote New South Wales public hospitals to support safe and effective use of medications. In this model clinical pharmacy services are delivered via a telehealth cart at the patient’s bedside and through electronic medical and pharmaceutical record systems. The aim of this research was to understand healthcare staff perspectives of the VCPS and identify areas for improvement. Methods: A qualitative approach informed by Appreciative Inquiry was used to investigate healthcare staff perceptions of the VCPS. Focus group discussions (n=15) with hospital staff and medical officers were conducted via videoconference at each study site. Focus groups explored issues, benefits and barriers three months after service implementation. Transcribed data was analysed using thematic analysis and team discussion to synthesise themes. Results: Focus group participants identified the value of the VCPS to patients, to the health service and to themselves. They also identified enhancements to increase value for each of these groups. Perceived benefits to patients included access to specialist medication advice and improved medication knowledge. Staff valued access to an additional, trusted workforce who provided back-up and guidance. Staff also reported confidence in improved patient safety and identification of medication errors. Enhanced compliance with antimicrobial stewardship and hospital accreditation standards were beneficial to the health service. Suggested improvements included extending virtual service hours and widening patient eligibility to include aged care patients. Conclusions: The VCPS brought a positive, collegiate culture regarding medications. Healthcare staff perceived the VCPS was effective and an efficient way for the health service to supply pharmacy services to smaller hospitals. The ease of use, model of delivery, availability, local knowledge and responsiveness of highly skilled pharmacists was the key to user satisfaction.

show abstract

Section: Discussionmentioning

confidence: 80%

“This is streets ahead of what we used to do”: Staff perceptions of virtual clinical pharmacy services in rural and remote Australian hospitals

Allan¹,

Webster²,

Chambers³

et al. 2021

Preprint

View full text Add to dashboard Cite

show abstract

“…However, online workshops widened attendance to those who would have been unable to attend in-person. To avoid some of the potential challenges of collecting data using Zoom, we employed several recommended strategies 44. This included using screen-sharing and clear greetings to develop rapport, using back-up recording devices, holding facilitator briefings to avoid technical issues and establishing ‘house rules’ to ease participants’ experiences 44.…”

Section: Discussionmentioning

confidence: 99%

Exploring the potential impact of the proposed UK TV and online food advertising regulations: a concept mapping study

et al. 2022

View full text Add to dashboard Cite

ObjectivesIn July 2020 the UK Government announced an intention to restrict advertisements for products high in fat, salt or sugar on live broadcast, catch-up and on-demand television before 21:00 hours; and paid for online advertising. As no other jurisdiction has implemented similar regulations, there is no empirical evidence about how they might perturb the food system. To guide the regulations’ implementation and evaluation, we aimed to develop a concept map to hypothesise their potential consequences for the commercial food system, health and society.MethodsWe used adapted group concept mapping in four virtual workshops with food marketing and regulation experts across academia, civil society, government organisations, and industry (n=14), supported by Miro software. We merged concepts derived from the four workshops to develop a master map and then invited feedback from participants via email to generate a final concept map.ResultsThe concept map shows how the reactions of stakeholders to the regulations may reinforce or undermine the impact on the commercial food system, health and society. The map shows adaptations made by stakeholders that could reinforce, or undermine, positive impacts on public health. It also illustrates potential weaknesses in the design and implementation of the regulations that could result in little substantial difference to public health.ConclusionsPrior to the regulations’ initial implementation or subsequent iterations, they could be altered to maximise the potential for reinforcing adaptations, minimise the potential for undermining adaptations and ensure they cover a wide range of advertising opportunities and foods. The concept map will also inform the design of an evaluation of the regulations and could be used to inform the design and evaluation of similar regulations elsewhere.

show abstract

“…Interviews ranged from 25 to 49 min in duration and were conducted over the video conferencing platform Zoom due to the coronavirus disease (COVID-19) pandemic. Zoom is considered a valid means of data collection for qualitative research (Archibald et al, 2019), but we do note limitations such as lack of rapport, technical issues, and privacy concerns (Boland et al, 2021). All interviews were transcribed verbatim by a third-party transcription service.…”

Section: Methodsmentioning

confidence: 99%

Australian women’s lived experiences of stigmatization after cosmetic surgery: A qualitative investigation.

Bonell¹,

Austen²,

Sharp³

et al. 2022

Stigma and Health

View full text Add to dashboard Cite

Cosmetic surgery is highly popular, yet some cosmetic surgery recipients continue to face stigmatization. Our qualitative study provides a comprehensive analysis of cosmetic surgery recipients' lived experiences of stigmatization in Australia. In particular, we examine the methods through which recipients postoperatively navigate and manage stigmatization. We interviewed 15 Australian women (28-59 years old) who had undergone cosmetic surgery and used reflexive thematic analysis to analyze transcripts. We generated three themes: (a) stigma awareness, (b) internalized stigma, and (c) navigating and managing stigma. Participants spoke at length about their experiences of stigma despite having generally positive outcomes of surgery. Further, they acknowledged experiences of internalized stigma and discussed the ways in which this stigma manifests (e.g., as guilt and shame for turning to cosmetic surgery "in place of" diet and exercise). Finally, and perhaps most notably, participants described engaging in ongoing stigma management. For example, some participants felt they needed to keep their surgeries a secret from others to avoid facing stigma. Conversely, other participants often detached themselves from negative stereotypes associated with surgery by failing to identify with the "stereotypical" cosmetic surgery recipients to whom they felt stigma applied. In other words, participants conceptualized a stigmatized "other"-a cosmetic surgery recipient unlike themselves who was more deserving of, and more likely to face, stigmatization. Findings have practical implications for cosmetic surgery recipients and their loved ones. By exploring cosmetic surgery stigmatization through the lens of its victims, the present study contributes to a growing understanding of cosmetic surgery stigma.

show abstract

A COVID-19-era rapid review: using Zoom and Skype for qualitative group research

Cited by 61 publications

References 35 publications

“This is streets ahead of what we used to do”: Staff perceptions of virtual clinical pharmacy services in rural and remote Australian hospitals

“This is streets ahead of what we used to do”: Staff perceptions of virtual clinical pharmacy services in rural and remote Australian hospitals

Exploring the potential impact of the proposed UK TV and online food advertising regulations: a concept mapping study

Australian women’s lived experiences of stigmatization after cosmetic surgery: A qualitative investigation.

Contact Info

Product

Resources

About