A context-aware framework for recommendation-based adaptive user interfaces in Smart Product-Service System
Angela Carrera-Rivera,
Felix Larrinaga,
Ganix Lasa
et al.
Abstract:Smart Product-Service Systems (S-PSS) represent an innovative business model that integrates intelligent products with advanced digital capabilities and corresponding e-services. The User Experience (UX) within an S-PSS is heavily influenced by the individualization of services and customer empowerment. However, conventional UX analysis primarily focuses on the design stage and may not adequately respond to the evolving user needs during the usage stage and how to exploit the data surrounding the use of S-PSS.… Show more
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