A Confused Mind Says "No"- Turning Data into Useful Information

Abstract

Technical communicators need to be to be life-long-learners and comprehensive visionariexWe are responsive to the current environment but constantly scan the horizon 10 see political, social, economical, cultural, and market trends. We oflen set and lead agendas. Perceptive technical communicators seek to develop collaborative relationships with both creators oj'data and the end users of that information.In this worhhop we will explore the Lafitte!D %cy Model of Engagement. Using participatory exercises in small group communities, we will have the opportunity to enrich our approach to our next technical communication project. We will learn how to expand our skills of interaction and creatively turn data into understandable, usefir1 information that will be accepted by our audiences. Exercises will encourage us to shape and send dramatic and memorable messages using metaphors and analogies. We will iden@ ways to translate coniplex concepts io reflect our audience's "maps of the world. I' Emphasis is on oral presentations including web presentations and videoconferencing.This experiential workshop emphasizes the value of integrating diverse personalities, nationalities, and professional skills into collaborative relationships. Communication and cooperation are not just idealistic concepts but important business issues. We, as technical communicators, play an important role in making these relationships successful. Scientists, engineers and technology experts must be able to understand and work together harmoniously whether creating new software or operating the international space station. It is also critical for these specialists to carry on a dialogue with the general public if they are to gain acceptance for their ideas. Companies battling to gain a competitive advantage and organizations fighting for funding must be able to translate the latest technological and scientific findings for the benefit of colleagues, partners, customers, investors, and other key decision-makers. Academicians need to prepare their students with real-world skills for professional survival and success.The goal of this workshop is to rethink our frame of reference and use collaborative methods to discover new perspectives in OUT approach to our next communication project. Members of the workshop will use the LafitteD'Arcy Model of Engagement to stimulate creative alternatives.Our focus will be on: 201 0-7803-5709-4/99/$10.00 0 1999 IEEE