A conceptualisation of relationship quality in construction procurement

Jelodar, Mostafa Babaeian; Yiu, Tak Wing; Wilkinson, Suzanne

doi:10.1016/j.ijproman.2016.03.005

Cited by 74 publications

(62 citation statements)

References 55 publications

(111 reference statements)

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“…(1) Project efficiency (2) Organizational benefits (3) Project impact (4) Stakeholder satisfaction (5) Future potential e definition of relationship quality originates from the relationship marketing literature [35]. Relationship quality can generally be described as the appropriateness or strength of the relationship formed between participants [36].…”

Section: Megaproject Success and Relationship Qualitymentioning

confidence: 99%

“…Relationship quality can generally be described as the appropriateness or strength of the relationship formed between participants [36]. Relationship quality is a higher-order structure composed of several different but related dimensions and can be used as a tool for assessing the relationship between organizations [35,37]. In recent years, the concept of relationship quality has been introduced to the construction industry to evaluate the state of the relationship between two sides.…”

Section: Megaproject Success and Relationship Qualitymentioning

confidence: 99%

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Connection between Relationship Quality and Megaproject Success: Moderating Role of Contractual Functions

Wang

Fang

2019

Advances in Civil Engineering

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Relational governance is critical to project success. The present study on relational governance fails to elaborate on the relation between relationship quality and project success. In line with social exchange theory, this paper presents an empirical research of Chinese megaprojects to explore the effect of social exchange factors on relationship quality. Particularly, this research investigated how mianzi (face) as a factor variable affects relationship quality in megaprojects. This work also divided contract functions into control, coordination, and adaptation to investigate the impact of these functions on the relationship between social exchange factors and mianzi (face) with relationship quality. Results corroborate the following points: (1) relationship quality has a significant effect on project success; (2) relationship quality is also significantly influenced by trust, reciprocity, commitment, and mianzi; and (3) regarding the moderating effects of contractual functions, the contractual control function has a positive influence on the relationship between trust, commitment, and relationship quality and has a negative influence on the relationship between mianzi and relationship quality. However, contractual control has no apparent effect on the relationship between reciprocity and relationship quality. The contractual coordination function has a positive effect on the relationship between trust, commitment, and relationship quality. The contractual adaptation function has a significant positive effect on the relationship between trust and relationship quality. These findings provide new insights into relationship governance, and suggestions for contractual function design are provided.

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Section: Megaproject Success and Relationship Qualitymentioning

confidence: 99%

Section: Megaproject Success and Relationship Qualitymentioning

confidence: 99%

Connection between Relationship Quality and Megaproject Success: Moderating Role of Contractual Functions

Wang

Fang

2019

Advances in Civil Engineering

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“…An overarching implication of McGregor's postulation in project organization theory is that complex issues in major and mega projects are not often solved by client's coercive posture. Rather openness, integration and co-operative approaches to risk-sharing often motivate the led to support the leader's ambition with extraordinary commitment (see Grudinschi et al, 2014;Mohammad-Hasanzadeh et al, 2014;Naoum and Egbu, 2015;Grandia, 2016;Jelodar et al, 2016;).…”

Section: Mcgregor's Theory X and Theory Ymentioning

confidence: 99%

Causations of failure in megaprojects: A case study of the Ajaokuta Steel Plant project

2018

Front. Eng

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This paper uses project organizational theories to draw lessons from a historic megaproject, the Ajaokuta Steel Plant (ASP). Archival reports on the ASP were explored to identify the unique attributes of the project; the political wrangling that underplayed its evolution, its economic significance and organizational impacts. Findings suggest the goals of the ASP project were, and still are, unambiguous. Failure occurred as socio-political forces aggravated the project's complex milestones. Stakeholders were impatient with pre-project investigations. During planning, owners ignored opinions that were contrary to their expectations. While delays lingered, pressures from the global economy weakened the project's motivation to succeed. These combined to turn the project's outcomes into a chaotic situation that triggered dire implications. Despite about 1400% overrun in cost, the success achieved on the plant was 28% at commissioning. Contractors remained on site until eight years after commissioning. Six key elements of the 482 items in the ASP project contract were not delivered nearly 40 years on. A simplistic look at these suggests poor planning is the main problem. However, planning issues is not entirely strange in greenfield projects. The paper draws strength from project organization theories to explain what was poor about the planning. Socrates' generic management theory was used to explain the role of leadership in the failure of the ASP project. McGregor's Theory X and Theory Y explain the significance of stakeholders' integration in megaprojects. Systems and chaos theories were used to explain the sensitivity of the ASP project to uncertainties. Narratives on these combine well to inspire stakeholders of megaprojects on where and how to seek courage in making effective plans that can help achieve success in complex projects. While normative literature only recognizes project success in a definitive perspective, this study provides insights from failure as an instrument to trigger sublime reflections.

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“…Eventually, the forged documents could potentially get their way through the selection process and severely influence the recommendation for a successful tenderer. In relation to this, buildings took longer period to complete, finished buildings need major repair works, buildings face failure during occupation, and threaten the lives of the occupants are some of the common problems associated with the construction industry (Abdul-Rahman, Abd-Karim, Mohd Danuri, Berawi, & Yap, 2007;de Araújo, Alencar, & de Miranda Mota, 2017;Jelodar, Yiu, & Wilkinson, 2016;Liu, Wang, & Wilkinson, 2016;Rosenfeld, 2014).…”

Section: Get It Right the From The Beginningmentioning

confidence: 99%

Ethics-Related Issues in the Tender Evaluation of Malaysia Public Projects

Ismail

Danuri

Mohamed

et al. 2017

JDBE

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Ethical practice is usually addressed in the forms of code of conduct, rules and regulations, agreement, and contract. There is a lack of empirical studies on ethical issues involving contractors during tender application submission. Therefore, to begin with, a preliminary research was conducted in an attempt to explore the presence of ethical issues at tendering stage, particularly at the beginning of the tender evaluation stage. The research methodology was qualitative as telephone interviews were used for its data collection method. The participants were selected from a purposive sampling consisting of local authorities and other agencies. Seventy-five percent of the participants claimed of having come across unethical cases. Surprisingly, the findings showed that falsifications of documents by the tenderers were identified during the tender application submission stage. It was also found that the lower grade contractors are prone to practise unethically compared to the higher-grade counterparts. The industry should seriously address these findings as it could possibly reduce the competitiveness of tenders and affect the overall project performance. This research is crucial in order to suggest the way forward for tendering practice, instil the ethical practice of the contractors, assist tender evaluators, and most importantly, elevate the study in refining the tender submission process.

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A conceptualisation of relationship quality in construction procurement

Cited by 74 publications

References 55 publications

Connection between Relationship Quality and Megaproject Success: Moderating Role of Contractual Functions

Connection between Relationship Quality and Megaproject Success: Moderating Role of Contractual Functions

Causations of failure in megaprojects: A case study of the Ajaokuta Steel Plant project

Ethics-Related Issues in the Tender Evaluation of Malaysia Public Projects

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