A competence-based industrial learning approach for factories of the future

Kiritsis, Dimitris; Bufardi, Ahmed; Mavrikios, Dimitris; Knothe, Thomas; Szigeti, Hadrien; Majumdar, Anirban

doi:10.1007/s10639-012-9247-3

Cited by 12 publications

(4 citation statements)

References 15 publications

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“…That is, nowadays, companies handle a greater volume of information that is more complex, and, consequently, decision making is more confusing, which implies investing in technology to organize and manage information in a timely and reliable manner. Within the same needs to integrate ICT in production processes, it was found that it directly affects training in ICT, which implies that management must train staff on the use of computer equipment and software and this research has similar conclusions to Kiritsis et al [72], who stated that training in ICT is important for guaranteeing performance. At the same time, it is recommended that when investing in ICT, training in ICT is considered, given that this variable is affected by investment in technology, which means that not only should there be investment in ICT, but also the company must work hard to train the staff to manage, program, and maintain the specialized software, resulting in greater confidence to solve the existing needs of the productive processes.…”

Section: Total Effectssupporting

confidence: 76%

The Role of Planning and Implementation of ICT in Operational Benefits

et al. 2018

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This article reports a model of structural equations that integrates four latent variables and six hypotheses among them: Integration of information and communication technology (ICT), investment in ICT, training in ICT, and operational benefits obtained in the supply chain (SC). The model is validated with information obtained from 80 surveys applied to manufacturing companies in the municipalities of Ensenada, Mexicali, Tecate, and Tijuana in Mexico. The information is validated by the Cronbach alpha index for internal validity and the R-square index for predictive validity. Partial least-squares algorithms are used to validate the hypotheses in the model and the results indicate that the integration of technology is the basis for the success of the implementation of information technologies, and that the application of these guarantees the obtaining of operational benefits in the productive system.

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Section: Total Effectssupporting

confidence: 76%

The Role of Planning and Implementation of ICT in Operational Benefits

et al. 2018

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“…Especially in high-wage countries, success and output are based on employees’ competences and knowledge (Bullinger, 2012). In each context, knowledge means all of the facts, information, and theories available to the person (Kiritsis et al , 2013). Competences can be described and evaluated both in theory and in practice (Meyer et al , 2014).…”

Section: The Theoretical Frameworkmentioning

confidence: 99%

Creating a competence profile of a new profession: social service agents in welfare centers

Forsten-Astikainen

Heilmann

2018

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Purpose This study examines in detail how a new occupational group in a field creates and defines its professional competences. The background of the study refers to a new way of organizing social and health care services that requires new type of expertise. The authors examine the professionals of this new sector – service agents and the competences – they need in a multi-professional networking organization. The goal of this organizational pilot project is to gather both experience and practical knowledge of how the “gatekeeper” model can work between the customer and the service provider. The purpose of this paper is to learn the service agents’ perspective on their own work, namely, how they create their work, what their visions of the future are, and what can be learned from the new organizing model. Design/methodology/approach Qualitative data collection and small-scale exploratory study of a new profession: eight service agents and their two supervisors were interviewed to raise awareness of what professional competences these new job contents require, how service agents can influence the content of their work, and what competence needs will emerge in the future. Findings The key findings indicate that service agents lack the courage to modify their own mission. When a new profession is created, they are uncertain about how to create self-content on their own terms. They assume they need a certain degree and to know something more than they already know. They do not dare define their own new professional territory, but rather wait for that definition to come from their organization or society. However, the results also show that some service agents have a hidden willingness to be creative even when there is a lack of courage. There is a need to take more initiative and for agents to think freely outside the box in this new situation. Research limitations/implications The number of interviewees is small and the context specific. However, the study gives an indication of the factors that need to be taken into account when the dissemination of the model starts. Originality/value The paper describes the results of the pilot project of a new profession and a customer-oriented model in the social and health care sector.

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“…The quantitative evaluation of the training and the skill classification is addressed by the TAM, which partially stems from the work of Kiritsis et al [13], who proposed the ActionPlanT Industrial Learning (IL) methodology for the implementation and evaluation of IL actions specifically addressing the last developments of ICT for manufacturing. It is in this framework that an evaluation approach based on Kirkpatrick's training evaluation model was presented.…”

Section: Training Analytics Model (Tam)mentioning

confidence: 99%