A comparison of training activities in the Austrian and German accommodation trade using the TrainingActivityDegree

Langer, Gottfried

doi:10.1002/jtr.416

Cited by 3 publications

(1 citation statement)

References 19 publications

(19 reference statements)

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“…Zhang et al (2008) opined that organizational performance is the extent of success to which the organization reaches its aims. Majority of the studies on HRM practices in the hospitality industry focus on developed economies such as the UK (Watson et al, 2007), the USA (Kalargyrou and Woods, 2011), New Zealand (Poulston, 2008), Spain (Agut et al, 2003), Germany (Langer, 2003), Australia (Davidson et al, 2010) and Ireland (Nolan et al, 2010). However, with some exceptions (Honyenuga and Adzoyi, 2012;Mensah-Ansah, 2014), scant research study exists on HRM practices in the West Africa hospitality industry.…”

Section: Introductionmentioning

confidence: 99%

Human resource management (HRM) practices and organizational performance

Otoo

2019

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Purpose The purpose of this paper is to examine the mediating role of employee competencies in the relationship between human resource management (HRM) practices and organizational performance. Design/methodology/approach An integrated research model was developed by combining principal factors from existing literature. Data were collected through questionnaire from 600 employees of the selected hotels. The validity of the model and hypotheses was tested using structural equation modeling. The reliability and validity of the dimensions are established through confirmatory factor analysis. Findings The results indicate that some HRM practices impact organizational performance through their influence on employee competencies. The study further revealed that employee competencies mediate the relationship between HRM practices and organizational performance. Research limitations/implications The research was undertaken in the hotel industry and the analysis based on cross-sectional data which cannot be generalized across a broader range of sectors and international environment. Practical implications The findings of the study have the potential to help policy makers, stakeholders and management of hotels in adopting proper and well-articulated HRM practices in building human capital and stimulating the necessary behaviors that create advantage for the organization. Originality/value This study extends the literature by empirically adducing evidence that employee competencies mediated the relationship between HRM practices and organizational performance of the hotel industry in Ghana.

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Section: Introductionmentioning

confidence: 99%

Human resource management (HRM) practices and organizational performance

Otoo

2019

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Human resource development in the hotel industry of Mauritius: myth or reality?

Prayag

Hosany

2013

Current Issues in Tourism

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The purpose of this study is to identify the role, importance and outcomes attributed to HRD by line managers in the Mauritian hotel industry. Data were collected through in-depth interviews from a purposive sample of 135 hotel line managers. A two-step procedure was followed to analyse data. First, thematic analysis identified key themes in the textual data.Second, the artificial neural software CATPAC was used to generate interrelationships among the themes. Results show that HRD is related to organisational success, service quality improvements, sharing of knowledge and improvements in operational efficiency. Four key outcomes of HRD were identified: improvements in staff attitude, better teamwork, enhanced productivity and better service delivery. The findings indicate the prevalence of a need-driven approach to HRD and the link between HRD and corporate strategy is not clear. Results have implications for organizational and destination competitiveness.

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Training Paradox in the Hotel Industry

Furunes

2005

Scandinavian Journal of Hospitality and Tourism

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A comparison of training activities in the Austrian and German accommodation trade using the TrainingActivityDegree

Cited by 3 publications

References 19 publications

Human resource management (HRM) practices and organizational performance

Human resource management (HRM) practices and organizational performance

Human resource development in the hotel industry of Mauritius: myth or reality?

Training Paradox in the Hotel Industry

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